Customer Ratings & Reviews

Ruined my carpet then tried hiding the damage install was good damage to my carpeting so sad

TV arrived with a cracked screen so it wasn't install and the TV was returned to the store.

Never buy from Best Buy again you failed four deliveries sent an open used product on one!

Not enough mobility and tech person didn't pair new remote to my Comcast remote

The TV is mounted too high. It's impossible to watch.

Was sold a mount at the store that was not big enough for the TV

Understandably cancelled because of the pandemic virus

Geek Squad what Geek Squad it's a third-party person that they're using

Good equipment for the right job kitchen that gets its done the first time

Unsatisfactory work. Poor leveling and as a result, poor tv comment

Its wasnt a geek squad person. Just a contractor they hired.

the install folks were great, it was a sub contractor. they showed up the morning of the install but couldn't install because the mount bestbuy sold me with the 100" tv wouldn't fit, it was too small. I had to purchase a much more expensive new mount online and drive 30 minutes one way to pick it up, luckily the subcontractor was able to come back that afternoon, they did a great job

The website used for scheduling was frustrating. It asked multiple times to be scheduled. Realized later that it was due to the TV not being available. It might help to delay scheduling requests until the item is ready to go. Once onsite the install team was very professional, efficient and accommodating.

Great team and many good suggestions, including a recommendation for a sub woofer. Did detailed testing and found defect in the TV

Professional crew of three arrived at my home as advertised. Completed install and cleaned up after themselves. performed updates to my set and provided a tutorial for the product. Entire crew was very friendly and made quick work of installing 98" TV. Service was provided as a free promotion but well worth it, I would do it all over again!!

V Installation Service The installation service for my TV was fast and professional. The team arrived on time, installed the TV with precision and made sure everything worked perfectly. They also took the time to explain the features and settings. A great service that made installing the TV effortless!

Very sleek, close to wall. Tilts appropriately. Brian (?Bryan) mounted it very neatly. The future soundbar and tv cable box will Mount behind the screen and plug in there. They will not be visible in a negative way at all. The power cord is white and hardly visible against the white wall. There was no debris remaining after Brian completed the job. Nice installation.

It was better the 2nd attempt when it was actually done by the Geek squad. The 3rd party was pretty bad . You must get the Geek squad to do it

Jimmy did a great job installing and setting up my tv. Kudos!!!

This wall mount is great because it lets you move or adjust the TV depending on how many people are watching and where seated. I like the flexibility and that I can get behind the TV, if needed, versus when it was flush against the wall.