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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.8 out of 5 stars with 262 reviews

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  • Service

    Rating 4.8 out of 5 stars

  • Professionalism

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are satisfied with the overall performance of the TV Haul-Away & Recycling service, as well as the quick and efficient setup. Customers appreciate the removal and portability aspects of the service. The service also handles hauling away old plasma TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 262 reviews
  • Rated 5 out of 5 stars

    Fastest way to rid oneself of a defective TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple way to not find yourself with an old TV in your garage. Quick and easy. It's gone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great,couldn't have been better,showed up on time, got it done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and convenient. Took it away without a hitch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery and Haul away

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were Friendly and professional delivery and haul away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul away

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in and replaced my old tv with no issues. They were very quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Delivery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job delivering and taking the old tv away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install and haul away service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My install and haul away experience was excellent and I highly recommend their services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who delivered our TV were prompt, courteous and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took boxing from the new TV & the old one w/o any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WONDERFUL SERVICE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers and haulers were terrific. Friendly, polite and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two delivery guys

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was promt, and the two servicement did their jobs, thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you, professional, curious, knowledgeable,,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the $50 bucks to take the old one away......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy delivery guys

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't express in words how wonderful the guys were that delivered the tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Timely delivery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was on time which is always important. And they were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hauled away old 65-inch TV when they installed new unit. Great, no-hassle recycling!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thorough Removal of Waste

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All garbage and Styrofoam was removed from my house. Also, my old 51" plasma TV was removed.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    owner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this operation took 3 trips to take care of what was promised me by the inside rep who wrote my order. i was told the tv would be delivered for free, setup for free and old tv taken away, for a fee. first time they dropped off the box, took the old tv and didnt set up. second time they came back and took the tv out of the box and did not setup. 3rd time they setup for a $400.00 fee, which was waived. after all the trips, i am satisfied. dont like to be lied to. all 3 people who came to the house were wonderful. my problem is with the inside reps

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Total wall destruction

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The “white glove” installers drilled 12 holes in the wall- requiring me to hire wall repair; hung the TV only in the drywall with no support so one side of the TV pulled off the wall and hung dangerously. The cost for me to have the walls repaired and the TV hung properly after they left came to $1500 DO NOT USE THIS SERVICE.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Failure to get your money back

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy a new TV Sony TV $1730. It didn’t work. Best Buy was supposed to set it up. They didn’t all they did is drop it off. I’m fed up with Best Buy. It’s a garbage Buy dump. They won’t give me all your money back that’s not fair they should give me all my money back. I hope you read this Best Buy and you get a grip.

    No, I would not recommend this to a friend