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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 247 reviews

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Rating by feature

  • Service

    Rating 4.8 out of 5 stars

  • Professionalism

    Rating 4.9 out of 5 stars

  • Expertise

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are satisfied with the overall performance of the TV Haul-Away & Recycling service, as well as the quick and efficient setup. Customers appreciate the removal and portability aspects of the service. The service also handles hauling away old plasma TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 247 reviews
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek squad installers called me ahead of time before arrival, they showed up on time, were very pleasant and mounted the TV in no time. They also picked up all the packing materials and the old TV and took it with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did everything we had agreed to. They suggested I keep the box the large tv can in, but in hindsight, I wish they would have taken the box. How am I going to get rid of such a large box

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality with the additional free Samsung channels is a bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dispose of old electronics properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great way to dispose of old electronics, which can be very difficult to get rid of these days. It’s great that bestbuy offers this service so people don’t throw their old TVs in a field somewhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic In-Home Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the service. The two individuals who came to my residence were very professional. They made sure the placement of the television and use of the features of the device were clearly explained. They removed my old TV with no issues. I would recommend this service especially if you are looking to have your TV mounted on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Here & Gone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery, set up & haul away dudes were efficient, all business (focusing on the task at hand) & seemed surprised when I gave them the old TV's original box & packaging. All in all, a good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Efficient and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad replaced my old TV's and hauled them away for me. The know what they are doing...they were very friendly, quick & professional. It was a great relief for me Not to have to figure out how & where to dispose of the old TV's!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery process was excellent. I received the item precisely as scheduled, which is highly commendable, as it eliminated the need for follow-up calls or concerns.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Will always ise Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in , did the job, without any hassles. They know what they’re doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery company was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came was great. They delivered to the front door and we took it from there. They also took the old tv that we had as well. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The individual who installed our TV and wall mount along with removing our old TV was excellent. On time, friendly, skilled and helpful. Worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What to do with a broken 75” TV?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old TV was removed and hauled away with no fuss or mess. It was the easiest way possible to discard a 75” TV that no longer worked. Definitely worth the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    In and out!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make life much easier and they do it so quickly too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New television setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were awesome - very professional and friendly, and super helpful setting things up. They were on time as scheduled and very thoughtful showing me how to use the remote and television. I really appreciate the setup ans help that they provided and their sunny dispositions. They honestly made my day :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did great, got there with good communication, handled the installation and were courteous, friendly and outgoing. Asked any questions we had. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t want to deal with the hassle of recycling so I decided to pay for the service. The gentlemen were very professional and the process was quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In-Home Service Staff Polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The In-Home service staff was very polite. They took the time to ensure items were placed where we asked and picked up the items we asked to have hauled away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gentlemen that came to my home to assist with the removal of my old TV were friendly, socialble, and quick about their business. No notes, just good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this TV. I was excited to find this one with Fire TV. Two gentlemen delivered, set it up and hauled away the old one. Everything went smooth. Good experience. I've had it now for about a month and have had no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better them than me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My crew was very thorough. They performed in a professional and efficient manner. The whole experience was well-worth the fee.

    I would recommend this to a friend
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