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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1916 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the overall performance and speed of the "Uninstall of a Mounted TV/Display up to 55”" service, with users describing the process as effortless and hassle-free. Many appreciate the connectivity aspect, mentioning successful integration with various devices. However, some customers have noted that the service does not include patching holes or packing up items after the uninstall.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,916 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thanks Geek squad for getting the tv fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived right on time and installed the TV. Working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five Stars every time!*****

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work. Geek Squad even went the extra mile to bring me a shipping box for my Sony Bravia for my move. I have had an incredible experience every time. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Geek Squad is best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tech support and speed installation without hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Accurate Response To a Problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a problem with the articulated mount on our 65" LG. My Total Tech rep scheduled a support visit promptly and at no charge. The two reps who showed immediately recognized and fixed the problem. They also checked the other two mounts in our home. Great Service

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Geek squad mount and program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and connected all my devices fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Drew and his helper Jack are an asset to Best buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I am remembering his name correctly. Drew and his helper Jack are the absolute best! I hope I am correct with Drews name because I will request him again. They are both an asset to Best buy. I couldn't have received better service.

    I would recommend this to a friend
  • Cons mentioned:
    Completeness

    Rated 4 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Didn’t have all the items needed to install tv but said he was not in his normal truck. He said he thought he was removing not installing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install Done Right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in unpacked tv. Installed all plugs & cables, then went over all devices for later use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work was done quickly and efficiently. No problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a 75" Samsung neo QLED on sale and am thrilled with it. The colors are so vivid and picture so sharp it feels like a new experience. I love football and basketball and I enjoy it even more with this TV. The Geek squad enhanced my viewing experience by making little tweaks and explaining some subtilties clearly. Great experience!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation and the installation was fast and done with the upmost quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tha agents installed the equipment. They were friendly and professional. They respected my home and went out of their way to protect the surrounding areas of where they were working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and hard working. Knowledgeable about the whole process of installing the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad removed and packed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad showed up at the scheduled. They were very professional and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad guys are awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought multiple items recently and Geek Squad had our backs when it came to delivering, installing, and removing old items! Each one of them were professional, knowledgeable, and friendly... and on time! Thanks guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to my house to setup my new TV. They removed the previous one from my wall (this was a small extra fee), and then they mounted my new TV on my wall. They were able to save me some money by using the wall bracket that I already had. They were very knowledgeable, and they were patient enough to answer all of my questions and show me how to use it. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    They were careful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were polite and careful. Did a good job!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A Pleasure Having the Geek Squad install equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered, set up and helped with our new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mount tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did an amazing job mounting tv and connecting devices

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick Unmounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came and unmounted my TV after having some technical issues, process was smooth, quick and easy.

    I would recommend this to a friend