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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1910 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the overall performance and speed of the "Uninstall of a Mounted TV/Display up to 55”" service, with users describing the process as effortless and hassle-free. Many appreciate the connectivity aspect, mentioning successful integration with various devices. However, some customers have noted that the service does not include patching holes or packing up items after the uninstall.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,910 reviews
  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt mounted TV to the wall, reconnected sound bar, cable, reset remote, Reviewed operation of remote controls & tech service plan. Took away old TV. Professional, friendly & courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Uninstalled Home Theater System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was on time, took every precaution to keep us all safe, took careful care of all my components, and were very polite, professional and friendly. They had everything, unmounted, disconnected, carefully packed in all the original boxes and ready for me to move. This service was a GREAT help. Thanks so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech was on time, polite and very efficient He clean anded the area where he worked and made sure all parts were together and readhy to be reused

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service provided by Brian -- Geek Squad. He was very professional and also courteous. He is an asset to any team he is assigned to. The service was so good, I recently recommended the Geek Squad to a friend that needed his TV mounted.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They unboxed, mounted and installed a 65" tv with sped and expertise.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    -please select ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv is great. geek squad did wonderful job of explaining and installing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad in Weatherford TX has it together. Installed multiple tv's in our home. Great communication, had spare parts in the van, cleaned up after themselves and make sure you understood your product before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Debbie Finley, Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were awesome, knowledgable, professional, and so helpful in explaining to this older couple about the operation of the settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick tv removal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad uninstalled my tv. We were having interior work done in our home and needed the tv off the wall. Geek squad was on time and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is just awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad at the bradley facility are the best, very professional and knowledgeable, on time. They are the best!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install went perfectly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad install went without a hitch and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn't be more pleased!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was unable to install the tv mounting we had originally purchased but had just what we needed on their truck. I am so glad we hired them and didn't attempt the mounting project above our fireplace by ourselves. They knew what they were doing, were efficient and professional, set everything up for us, and answered all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Summerlin Best Buy & Totaltech Rock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys in Las Vegas did a great job both mounting and later unmounting both my TV's. Unfortunately, the Best Buy near my new location in Chicagoland is run down and unprofessional so I canceled my Totaltech service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad expertly removed my TV mount!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents were so helpful friendly and kind. They even interacted with our pets and gave them treats! I plan on using this service again to re-install my television at our next home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for the Win.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fantastic job of mounting my 65" TV. They hid the HDMI cables in the wall and cleaned up after themselves - which I can't say for the Cox technician who installed my WiFi router. Very professional and friendly. I would highly recommend the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Fast install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team did a great job mounting my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient, knowledgeable and extremely polite .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely impressed by the men in the Geek Squad. They not only installed the new tv but they spent the time showing me how to operate the controls and set the receiver control so I don't have to use multiple controls when I watch tv. They answered all my questions and were constantly working while they set everything up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth your money! They find the studs and bam! They install the tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was great. Charles Burrows did an outstanding job with the adjustment of my TV stand. He did a good job with clean up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were moving & needed our 75 TV dismounted (we’d used Best Buy to mount). Service was on time, communication was great & individuals were professional. We will use BB to mount two TV’s in our new home! Just makes sense!

    I would recommend this to a friend