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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1910 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers highly value the overall performance and speed of the "Uninstall of a Mounted TV/Display up to 55”" service, with users describing the process as effortless and hassle-free. Many appreciate the connectivity aspect, mentioning successful integration with various devices. However, some customers have noted that the service does not include patching holes or packing up items after the uninstall.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,910 reviews
  • Rated 3 out of 5 stars

    Fee is too high

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charge of $150.0 is excessive for the 2 minutes work especially that amount being charged to a Geek member is unforgivable

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is the most unique service. My mounted TVs look great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that unmounted my TV was the same one to install it. He is a great guy and did an efficient job both times!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Uninstall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in home service. Workers were outstanding. Very polite and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds a 85” Sony television nicely. Mounted to a brick wall. Extremely durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a rapid and efficient job of uninstalling the HDTV which we were returning for a model upgrade and better size for our space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are the best!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly mounted my TV & connected all of my devices & set them up & showed me how to work everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install went well. The Geek Squad did a great job setting it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad uninstall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was great. Knowledgeable, professional, courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service and Knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience..... courteous and knowledgeable on products.... smooth transaction and highly recommend to everyone!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and very professional staff. The staff was very punctual and conducted themselves very respectful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, In and out process. They workers were really friendly and cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good stuff. guys did a great job installing, glad it was free

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad is awesome TV SUCKS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were AMAZING! BUT... MY 8 THOUSAND DOLLAR 2022 85 INCH TV FREAKING BROKE AFTER 1 WEEK OF USE... THATS RIDICULOUS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service, great bunch of guys. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast n Sufficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work on time Friendly Great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Above expectations on work quality, professional and.following COVID guidelines

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek did A Excellent job in sewing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit if you have a small Tv table. 100% worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    we needed their service and they showed up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they got my tvs ready for our move and they did 2 of them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removal of TVS and installation at new home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person was excellent setting up the multiple setups I would recommend the Geek squad

    I would recommend this to a friend