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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1911 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers highly value the overall performance and speed of the "Uninstall of a Mounted TV/Display up to 55”" service, with users describing the process as effortless and hassle-free. Many appreciate the connectivity aspect, mentioning successful integration with various devices. However, some customers have noted that the service does not include patching holes or packing up items after the uninstall.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,911 reviews
  • Rated 5 out of 5 stars

    Sick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s super super super super super super super sick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents disconnected my wall mounted large screen TV, as well as my Sonos system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technicians were professional and courteous.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seth and his partner were professional, courteous, and knowledgeable. I will definitely request them for the re-install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent & efficient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service very professional & great personality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. It worked. The geek squared installed it to our specifications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service! Well done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed our TV in preparation for our move. Helpful advice for packing was provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first TV picture kept fading in and out, so the Geek Squad (Joseph) brought me a new replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and this is now my 2nd tv mounted by the geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set my TV up for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Agents were amazing setting up our 75” TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five star rating on customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service rep. Very knowledgeable very attentive to my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great, one guy, one girl. Came and bubble wrapped everything and it made the nice just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I get the same technician each time. He knows exactly what to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. They came early which was great. Very polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy and packed for my move. The tech even brought a box for the wall mount. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dismounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Team and very professional! They well handed all the sets. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remove tv bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents removed 56 inch tv and also removed the mounting bracket..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were professional, efficient, friendly and figured out how to do a complex installation. Highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    on time, accomodating, and knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time, pleasant, very accommodating but most important knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and will recommend to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Made me feel good to see how well they did the job.

    I would recommend this to a friend