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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1905 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,905 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was on time considerate of my medical condition and did a swift clean job of uninstall; a really good job on install

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Job done well and timely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an uninstall and a reinstall job done well and timely.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Expert

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent had to move the tv holder, install the tv, connect to the other pieces like blue ray plus an univeral remote.Very professional and did an excellent install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magicians. That’s what they are.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were absolutely amazing. Who would have ever thought I’d need Geek Squad to remove a stand from my tv? I felt pretty silly even explaining my dilemma but they were very professional through it all. Had a tv mounted that I had already installed the stand/legs as I thought they would slide right out. Wasn’t the case. They were LOCKED IN. After days of prying with a flat head and struggling, I gave up and called Geek Squad. They were just as determined and motivated to remove it and I can’t thank them enough. NO JOKE, that stand/leg was not budging. So glad I was able to get it removed without cracking my new tv in half :)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TV Dismount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional job! The agent did a very neat job - he was professional and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Works Perfect for our 65" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This holds our 65" TV great and it tilts up and down as well as slide side to side. It is also easy to connect things once it is mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an amazing job installing/mounting my TV. Been using Geek squad for 8 years

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    85 inch TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were very professional and neat, they did everything they could to install our TV properly and were very helpful in setting it up. I highly recommend using Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always count on the Geek Squad to get the job done, and done well!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Careful, complete, and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew arrived on time, and was extremely efficient. This was my third time using Geek Squad for mounting / un-mounting wall hanging TV's and I would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very professional and did a fantastic job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Greek squad did there job really well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were punctual and they mounted my tv properly.They did there job very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a really good job. They came in amount of the TV exactly where I wanted it and it was in a very difficult spot above a fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv and removed the old one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The initial service left a bad impression as a damaged TV was installed and the old one wasn’t removed. The second installer Sean was great and provided exceptional service. After he was unable to remove the old TV I was still frustrated. Mike the field manager then got ahold of me and quickly resolved the issue and got the old TV removed. Mike and Sean were great and the 5 stars is for them. Thanks for the continuous follow ups jumping on the issues. Would recommend those two for future services.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did and excellent job in the installation and in their explanation of the operation of the set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Gets the Job Done Right, AGAIN!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted our new 75 inch Samsung television with a pull out mount and we absolutely love it. As has been our consistent experience the Geek Squad geeks were professional, friendly, did great work, demonstrated how to use the mount and just great guys. We love the Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 46" and larger TV mount @ Best Buy and am thrilled with it The Geek Squad installed the TV mount for me and did an outstanding, professional job. I highly recommend both the product & the Geek Squad installers to anyone desiring to mount a large TV.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad dismounted the tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great! They were on time and dismounted the tv and sound bar,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best picture quality , HDR are amazing. Make sure get a separate sound bar to go with this tv. Original speaker are…..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent TV and perfect installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is perfect. TV is beautiful and installation is seamless. Very very happy with the TV and service.

    I would recommend this to a friend