Customer Ratings & Reviews

Both of the men that came to uninstall a wall mounted 55 inch TV were professional and caring.

Geek Squad came out and hooked me up with an amazing job and hid all if my cables and moved all of my equipment to the basement. I had a lot of work done so it took them 2 days but the results are amazing everything functions how it is supposed to.

The squad hung and connected my, 85" TV in a few minutes I was watching my new TV. Good installation. Clean and neat. Great guys.

The two Geek Squad gentlemen changed out the TVs in a very professional manner. Neat, clean, and efficient. Job well done!

Excellent removal of tv that failed after one day and installation of replacement tv

The agents delivered and mounted my TV quickly and connected all my devices perfectly and made sure everything was working before leaving the house

Did a great job with a difficult old mount removal. Wasn’t much room behind the tv to work with.

The agents mounted the new 55 inch Sony tv and connected it with all devices. The process of exchanging the 48 inch television took about 20 minutes.

Matt and his team were excellent ! Fast and efficient they did a superb job with our TVs :)

We exchanged a LG tv for a Sony due to reception issues with broadcast signals-The Sony has a built in processor to bring the signal up to 4K which really made a difference.Upon learning that the Sony was the Fix for the issue -we had the Team exchange the items out- they removed the LG and installed the Sony- No fuss and we are very happy with the results. The store staff & tech's understanding of the issue-and help allowed us to experience a smooth return,and upgrade with VERY LITTLE FUSS - we did not have to bring it back-They came and did the exchange in House. Again we are very satisfied with Best Buy's store staff-tech group.

Very timely and proffesional courteous and respectful of my property

great work...very professional. thank you for your assist

Ĺlllllllllllllloooooooovvvvvvveeeeeeeww iiiiittttt!!!

The installer showed me all the functions of the replacement TV, then had me perform the functions. My first choice TV turned out to be incompatible with my satellite wiring ☹️, but the replacement TV is decent.

The agents connected my tv and made sure everything was working perfectly!

I am very happy with my LG TV. The sound and picture are very clear. The TV is easy to control. The Geek squad is knowledgeable and polite.

Love my 86” LG QNED TV. The picture is clear, crisp and incredible! The Geek Squad were efficient, helpful and friendly.

Agents did exactly what they were hired to do! Good service!

The two workers that were sent out to un installed my television were the same two workers who initially were the one's who installed and setup my television when I first purchased the product. They did an amazing job. They were here on the schedule time. They came in got right to work, They answered all my questions, They setup and programmed all of my channels and apps They explained all the different futures and functions of the television and they were very gently with installing and uninstalling of my television. Thanks job well done

Geek Squad personnel are trained to do the job! No guessing!