Customer Ratings & Reviews

Both of the men that came to uninstall a wall mounted 55 inch TV were professional and caring.

We love this TV! The picture quality is wonderful and love that it has Amazon TV Fire built in. The ability to talk into the remote helps us a lot.

Awesome television with unbelievable picture quality and the Dolby Vision is truly the highlight.

Service techs were excellent, careful with our TV and expertly reinstalled it after our painting project.

They did a great job, everything was as we wanted it. Would recommend them.

The Geek Squad is the only way to go. I was offered a 3rd party installation but i like to stay in house...they were great!

I had to exchange a tv for a different model so the Geek Squad had to come out and and take one tv down as they delivered a new one. They did an excellent job with no issues whatsoever.

great mount! Geek Squad did an awesome job installing our wall mounted tv and sound bar. Highly recommend the Geek Squad

Did a great job with a difficult old mount removal. Wasn’t much room behind the tv to work with.

Dud a good job of delivering and installation they took away my old TV.

First, the installation was quick and flawless. The agents are professional and it showed in the quality of their work. BUT. They were here because I was replacing a recently purchased Samsung TV. Previously a Geek squad appeared to troubleshoot some issues I was having controlling devices connected to the Samsung. By the way, I use Amazon Echo (Alexa) to control many devices in our home They determined the Samsung just didn't play nice with them. Best Buy stepped up and we ended up replacing the Samsung with a Sony. Hence the reason the current visit. Unfortunately one member of the squad spent about 15 minutes quizzing me on how I used the Samsung and offered advice on what I was doing wrong. I have no ideas why we wasted the time, when their task was to replace the TV. That spoiled what should have been a pleasant experience.

Thomas and Adam were excellent. They were friendly, well spoken and patient. They set up the new 65" TV and soundbar and answered all our questions. They also helped to set up the two new smaller tvs and answered all our questions about them too! They were wonderful.

Matt and his team were excellent ! Fast and efficient they did a superb job with our TVs :)

Geek Squad guys arrived on time, connected all my components, and did a fantastic job. They showed me how to operate my new tv as well as helped me log in to my apps

The agents that removed and then remounted my TV far exceeded all of my expectations. They were very courteous and friendly. They definitely knew what they were doing and willing to answer any questions I asked. They were great!!

Te agents were professional polite, and knew exactly what they were doing! In and out in a short time ... left no "dust" to be cleaned up! Love the Geek Squad!!!

The Geek squad did a great job of removing the faulty wall mounted TV and reinstalling a new replacement unit. They took the time to setup the new unit and pair the soundbar to the system. The team was very courteous and professional. Highly recommend the squad.

As part of the total care membership, my TV was replaced when the Geek Squad felt that it had an issue. It wasn't a simple thing, as the problem was mostly between how it interfaced with the PS5. The new TV they brought fixed the problem. So, they were right, and set the new one up for me without a hassle.

Excellent service, quick install and friendly service!

I had mine mounted in the corner of my bedroom. It makes very easy to tilt or move in either direction. I first had a 75 inch TV on it that unfortunately was defective. I now have 65 inch TV on it. It allows me if I want to swing it towards my desk or bed. Being as adjustable as it is, I was able to find a sweet spot where it is perfect for viewing at either place. Very pleased with the mount and the installation by the Geek Squad!