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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1905 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,905 reviews
  • Rated 5 out of 5 stars

    Geek Squad took down and mounted my TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a fantastic job, couldn’t be more happy!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install appointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men came on time and went right to work taking my tv down to replace bracket. It wasn't going to be a good install with my wall, so they put the tv back on the old bracket. They said for me to return the new bracket. I told them they could have the bracket. To my surprise, they returned the bracket and credited my account! It was a complete surprise, but what a nice thing for them to have done! I am very happy with them and the Geek Squad! Yay!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Procedure done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed and reinstalled TV. I was able to have the issue resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and reasonable with membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and polite. I was complaining about how much it cost and I was told if I'm a member I should get a better price. Somehow my membership is wacky and I saved almost 100$. I have two rebates available, but sine I called to get my correct pricing on multiple purchases it's like pulling teeth. Make it so when I call in they can see my purchases. Great job uninstalling

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad tech’s were great. Took their time to do it right, and it’s looks good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dud a good job of delivering and installation they took away my old TV.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on time and extremely helpful. They completed the required task quickly and efficiently. I will definitely use Geek Squad again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did an awesome job removing the old tv and installing the new one. Super fast, knowledgeable, and professional!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad was professional and did great work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team had to come out twice because the first TV was defective but they were professional and got everything set up on 2nd visit.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional, perfectly installed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad continues to impress. Installer was outstanding as always. Highly recommend Geek squad to everyone. They are the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad removed & remounted my TV - Great Work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that removed and then remounted my TV far exceeded all of my expectations. They were very courteous and friendly. They definitely knew what they were doing and willing to answer any questions I asked. They were great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thomas and Adam were excellent. They were friendly, well spoken and patient. They set up the new 65" TV and soundbar and answered all our questions. They also helped to set up the two new smaller tvs and answered all our questions about them too! They were wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Go Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV with a great picture and The geek squad dinner very professional job installing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad Is Worth Every Penny!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS professionals do the job quickly, professionally, and they involve you in the process if you'd like to be. They answer questions and train you on the basics of your TV set-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Furious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did a great job of removing the faulty wall mounted TV and reinstalling a new replacement unit. They took the time to setup the new unit and pair the soundbar to the system. The team was very courteous and professional. Highly recommend the squad.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job, everything was as we wanted it. Would recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unstall and re installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was unstalled and re installed great. Just not on the day i requested.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome television with unbelievable picture quality and the Dolby Vision is truly the highlight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv uninstall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came and took my tv down with no problem They even put the feet back on them

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Expert Techs of large TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service techs were excellent, careful with our TV and expertly reinstalled it after our painting project.

    I would recommend this to a friend