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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1905 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,905 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completed as requested. No issues. All good!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Definitely Geeky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First tech Trevor Herring was fantastic. The second tech was excellent. Techs 3 and 4 not so much

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Install issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Physical install was fine but the installer was unable to get the TV to work with the cable box

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad made my Hubby happy with his new TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was fantastic. He disconnected all our stuff that was attached to our TV and connected it to the new one. We have less of a mess of wires now. He adjusted and checked everything to make sure everything was connected properly and working right.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient it was being them unstalling the tv

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Hurray for Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected i to all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a 75 inch TV on the recommendation of the Best Buy IHC (in home consult) guy that came to our house and measured and recommended what we should buy. Huge mistake but that is for another review. The 75inch was installed without any problems at all, it just looked completely ridiculous for the space we were putting it in. So GeekSquad came out and took it down and reinstalled a 65 inch for us. No problems with either install or the removal of the 75 inch. The guys were great. Super friendly, knowledgeable, did a really professional job.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents moved my old tv down off the mount and reassembled its feet to put it downstairs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MOUNT OF TV BY GEEK SQ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    65" TV WAS INSTALLED TO MY REQUEST AND SPECS PERFECTLY BY 2 PROFESSIONAL COURTEOUS GENTLEMEN

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Efficient tv uninstall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dismount team was efficient and quick. No complaints. Came early and had great communication.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so pleased with our installation and overall service. The agents needed to work in a tight NYC apartment. And when they discovered that the mounting bracket I had ordered from Best Buy wasn't ideal for my TV, they provided the right one at a lower cost. The final installation looked perfect. They were so polite and left everything clean and tidy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there to do it right.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys thorough and considerate of the walls and flooring.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Removing Tv from wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. Friendly and they knew what they were doing. The Geek Squad service is great but, the cost is not.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad installed tv professionally all is grea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my tv and did a great job. Love my tv lots and so thankful i made the purchase including the warranty package.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ms. Jones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad, came out and did a very professional job hanging my TV and showing me how it works.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took down my tv purchase which was defective and put up the replacement tv. No muss no fuss.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The uninstall of the TV was perfect and the technician was pleasant and punctual. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was installed and connected perfectly. Thank you for all the help.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad installed my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart TV shows a very good picture for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Geek Squad did a great job setting up my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took down my wall mounted TV and hooked it up to my Entertainment Center. They were both very nice.

    I would recommend this to a friend