Customer Ratings & Reviews

Love the picture and how easy it is to use. Great TV for the price.

The agents dismounted my 75” and 65” and put them in the boxes that I provided. They were very courteous and clean and organized. I will use Best Buy Geek Squad to re-mount them in my new home. Thank you Geek Squad Agents!

First bought tv that was actually last years model, but wasn't told it was. Almost immediately, we started having "no signal" issues/messages. Geek squad came out twice, thinking it was the HDMI cable being pinched in the "hide a cable tracking" ,despite a used substitute tv worked on that cable. But the issue continued. Finally when they came out again the tv blacked out, then they knew it was a bad unit/tv. That size tv was not available, so we had to swap it for a larger 65" same model/brand (LG).

Excellent job, very educated and respectful team. I recommend the service

The team that came out to unmount all of our tvs was very professional and fast. Thank you and we will be making another appointment to come out and mount the tvs back up once we move

Great knowledgeable and professional service! The reps mounted and setup tv very quickly!

Fast and easy installation. Right on time and courteous.

Used Total Tech Support service for this and the service was great. Installation was fast and neatly done. Cost was very reasonable.

Agents uninstalled 3 of my TVs from the wall with no issues and in timely fashion.

Great service, the guys were very friendly and knew their jobs.

Alejandro mounted my TV and hooked up all devices and took away the damaged TV

Loving this one, super clear and sharp picture, 120hz is really a game changer, highly recommended

Geek Squad uninstalled my TV quickly. I And credited my account just as quickly.

Excellent work. Geek Squad even went the extra mile to bring me a shipping box for my Sony Bravia for my move. I have had an incredible experience every time. Thank you.

DJ and crew from the Geek Squad were awesome! We were moving to our next duty station and needed our mounted TVs uninstalled. Friendly and efficient!

Installers showed up, good job... TV works. Nothing else to say.

David took the time to go over my Samsung/Headphone issue and he came up with 3 fixes. Fix 1 & 2 were about the same price and Fix 3 was double that. I elected to go with Fix 3 and purchased a new Sony Bluetooth Headphone. Got home, pairing was easy and it worked exactly as David said it would. When the Headphone is turned on the Samsung's TV volumn automatically mutes and the volumn on the Headphone works as it is supposed to. GREAT JOB DAVID!!! You are a true asset to Best Buy. Thank you

The Geek Squad were neat, courteous and efficient. They performed a job that I was unable to do. After some hard work the old one was out and removed

Agents quickly dismounted my TV and bracket Very professional and courteous

The agents were super nice and helped to get my tv set up perfectly. Even when the current mount wouldn’t work because there weren’t any studs on my wall (older building), they helped me with recommending a new one and mounted that! 10/10