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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1909 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the overall performance and speed of the "Uninstall of a Mounted TV/Display up to 55”" service, with users describing the process as effortless and hassle-free. Many appreciate the connectivity aspect, mentioning successful integration with various devices. However, some customers have noted that the service does not include patching holes or packing up items after the uninstall.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,909 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Geek squad uninstalled TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents uninstalled 3 of my TVs from the wall with no issues and in timely fashion.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The 120hz is a game changer!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this one, super clear and sharp picture, 120hz is really a game changer, highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    2 geeks are better than 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy installation. Right on time and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were neat, courteous and efficient. They performed a job that I was unable to do. After some hard work the old one was out and removed

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    TV delivery and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alejandro mounted my TV and hooked up all devices and took away the damaged TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FANTASTIC SERVICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David took the time to go over my Samsung/Headphone issue and he came up with 3 fixes. Fix 1 & 2 were about the same price and Fix 3 was double that. I elected to go with Fix 3 and purchased a new Sony Bluetooth Headphone. Got home, pairing was easy and it worked exactly as David said it would. When the Headphone is turned on the Samsung's TV volumn automatically mutes and the volumn on the Headphone works as it is supposed to. GREAT JOB DAVID!!! You are a true asset to Best Buy. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad uninstalled my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad uninstalled my TV quickly. I And credited my account just as quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, the guys were very friendly and knew their jobs.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job of removing the old HDTV and moving it to another room. However, I had disconnected all of the components and removed all furniture from the area so that they could get to remove and install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    seemless geek squad install!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad uninstalled a75 in TV AND INSTALLED A 75 IN REPLACEMENT PERFECTLY and got everything up and running in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and had to come back after the first TV had to be replaced because of a defect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad removed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents quickly dismounted my TV and bracket Very professional and courteous

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick and easy...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers showed up, good job... TV works. Nothing else to say.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Guys - they j=knew what to do and they did a great job. pleasant and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents dismounted my 75” and 65” and put them in the boxes that I provided. They were very courteous and clean and organized. I will use Best Buy Geek Squad to re-mount them in my new home. Thank you Geek Squad Agents!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service. Arrived on time..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The servicemen arrived on time.. Very professional.. Uninstalled a large heavy plasma television without any problems... Took very little time...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team mounted and connected my new Sony quickly and everything works amazing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad installed my TV - great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great and I would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install Done Right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in unpacked tv. Installed all plugs & cables, then went over all devices for later use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid stand with a very attractive look.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stand is very solid and has the feature that allows the TV to swivel for viewers sitting at an angle to the stand. Geek squad techs who delivered the TV that I purchased set up the stand which is something I couldn't have done myself. The TV I purchased is a 65 inch screen and fits perfectly on the stand.

    I would recommend this to a friend