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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1905 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,905 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Guys - they j=knew what to do and they did a great job. pleasant and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and had to come back after the first TV had to be replaced because of a defect.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job of removing the old HDTV and moving it to another room. However, I had disconnected all of the components and removed all furniture from the area so that they could get to remove and install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    seemless geek squad install!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad uninstalled a75 in TV AND INSTALLED A 75 IN REPLACEMENT PERFECTLY and got everything up and running in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid stand with a very attractive look.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stand is very solid and has the feature that allows the TV to swivel for viewers sitting at an angle to the stand. Geek squad techs who delivered the TV that I purchased set up the stand which is something I couldn't have done myself. The TV I purchased is a 65 inch screen and fits perfectly on the stand.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad installed my TV - great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great and I would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team mounted and connected my new Sony quickly and everything works amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tha agents installed the equipment. They were friendly and professional. They respected my home and went out of their way to protect the surrounding areas of where they were working.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad tv install was amazing!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, professional, knowledgeable, cleaned up after. Perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV on wall above fireplace. TV looks awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy , easy to install great features for expanding how far the TV can slide side to side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was so nice. I inform them about Best Buy services and how they mis charge me. Geek squad they will place a ticket and call them to inform they would give me a solution. Geek squad has always been helpful. Best Buy still has not reach out to me about issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond to meet our needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a scheduling conflict during the order process that wasn’t geek squad or my fault, but he went above and beyond and came back later in order to fit our needs and get everything situated for us. We had a wonderful experience and would definitely recommend Best Buy’s service to anyone that asks!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech’s did an outstanding job quickly to unmount my tv

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A team Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christopher & Mike were fantastic! They set up the TV with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service. Arrived on time..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The servicemen arrived on time.. Very professional.. Uninstalled a large heavy plasma television without any problems... Took very little time...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad comes through again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase a Samsung 85” 8k TV. Installation was done by the Geek Squad. Very knowledgeable and friendly installation service. Mounted the bracket in a built in wall cabinet with exact spacing between the top, bottom and sides 3” around the unit. Connected all the peripheral components. Very clean, smooth, quick quality service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job mounting my TV. I will be mounting another TV soon, and will call them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My local owensboro geek squad agents did an awesome job

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad installed everything very quickly and the set up i got was very good. the entire entertainment system works great !

    I would recommend this to a friend