Customer Ratings & Reviews

when my first TV short circuited - it was replaced with no hoops to jump thru -- took about 2 weeks for the replacement to get delivered and installed and set up -- fortunantely were able to watch on first unit -- just bunch of pixels were the wrong color OVER ALL everything worked out fine -- enjoying our new -full pixeled TV -- THANK YOU to the geek squad

The geek squad uninstalled my Tv quickly. They were very nice

We had a problem with the articulated mount on our 65" LG. My Total Tech rep scheduled a support visit promptly and at no charge. The two reps who showed immediately recognized and fixed the problem. They also checked the other two mounts in our home. Great Service

Two geek squad employees came to my home. Very professional berry personable. They took down my mounted TV gently and put up my new TV. They handled everything with care. They took their time to ensure it was done correctly was secure and made adjustments to the height for my viewing pleasure. They set up my emote. Gave me some basic instructions on use. They also arrived on time which was very important to me with my schedule. Excellent experience

The guys were so nice and quick!! My 82” TV is beautiful and the picture is so clear!!

The Geek Squad agents were very professional and courteous. They were able to unmount the old TV and mount the new one quickly. They also cleaned up when they were done.

Geek Squad did an excellent job mounting my TV and were very helpful in answering all my questions

The agents brought in my replacement TV and then unmounted and took down the defective TV. Then they installed the new TV and made sure it was working properly including use of the remote. They also picked up and took out all the wrapping paper/box, etc to their truck for disposal later. Top notch professional job.

the Geek Squad come out and did a fantastic job, they were very honest and helpful. Thank goodness for the Geek Squad. They are very informed and they get down to business and FIX your problem. Thanks Geek Squad.

Works well with rest of system. Happy with purchase and service.

great product, great job, great , would do it again.

Professional, kind and very knowledgeable, they both understood how to make the best decision of what tv goes where and recommend to best outcome. Antonio and Larry was excellent and needs a promotion.

amazing work they came in to apartment took the down put new tv up and did it quickly.

The team was quick and efficient, handled my tv with care.

The Geek Squad staff did an excellent job with two TV installations.

Arrived right on time and installed the TV. Working great

My old tv was uninstalled in record time and it was placed inside the original box.

The agents mounted and connected all my devices fast.

Prior to renovation of media room, the Geek Squad uninstalled the mounted TV of 65".The two persons very carefully placed it in another room. Very satisfied with their professionalism.

I was called two days before delivery date to clarify what i wanted done. The rep who was going to be installing the tv suggested he would bring a wall mount in case my original didn't fit. Very proactive thinking. He and his partner were extremely polite, cautious in their work and ensured everything was working before leaving. He even gave me a lesson on how to operate the TV and left his business card in case I had any questions after he left. An excellent experience.