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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1905 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,905 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Geek Squad is best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tech support and speed installation without hassle free.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad is reliable; here’s how they can excel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was uninstalled, but techs should make some effort to remove the items from the wall and plug holes…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s not worth bothering to install yourself.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not worth trying to install yourself. Bestbuy tram did a great job but even more important, when the TV needed to be replaced within 30 days they were right back out to install the replacement snd take away original unit. I can only imagine the frustration if I had needed to dismount , luv it back in to the store and install a second time. Thanks BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No better customer support than the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team in my area are excellant! Great customer service from knowledgeable personnel. The Geek Squad is my primary reason for being a Total member.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very knowledgeable installer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional service clean and courteous. Knew what they were doing and provided great suggestions

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad did a great job installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The way they install the TV and the stand, everything was perfect very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV period ,no conversation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No t they couldn’t leave fast enough! The female was arguementive n nasty /The two in fort myers were more friendly and helpful .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work was done quickly and efficiently. No problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional, Courteous, Excellent Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came in and in less than 10 minutes had our new tv mounted and operational.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Intelligent and professional geeks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TI made a mistake in measuring the size of TV I need for the space I had, and two very nice and smart geeks came and uninstall the previous one and installed the new size one and went through the procedure again and answered all the questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a 75" Samsung neo QLED on sale and am thrilled with it. The colors are so vivid and picture so sharp it feels like a new experience. I love football and basketball and I enjoy it even more with this TV. The Geek squad enhanced my viewing experience by making little tweaks and explaining some subtilties clearly. Great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My awesome LG OLED TV !!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the Best, I love my 65 inch LG OLED C2 TV. The picture is unreal and the best and worth the price and the Geek Squad guys who did the initial install and uninstall were very professional, on time, polite and answered all my questions.

    I would recommend this to a friend
  • Cons mentioned:
    Completeness

    Rated 4 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Didn’t have all the items needed to install tv but said he was not in his normal truck. He said he thought he was removing not installing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    They were careful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were polite and careful. Did a good job!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A Pleasure Having the Geek Squad install equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered, set up and helped with our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV and Excellent Installers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an outstanding job in installing our new TV. They relocated our old TV, installed various streaming apps for us, and answered all our questions. Lead installer Michael W. Turner is extremely competent, friendly, and helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek tech did a great job uninstalling my equipment and reinstalling it in our new place. Minimal time to complete all jobs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Removalwent quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents removed tv without one problem, smooth procedure

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mount tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did an amazing job mounting tv and connecting devices

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation and the installation was fast and done with the upmost quality.

    I would recommend this to a friend