Customer Ratings & Reviews

Our old plasma TV was uninstalled & disposed of with no issues.

The technicians were professional and very thorough.

The Geek Squad came to my house to setup my new TV. They removed the previous one from my wall (this was a small extra fee), and then they mounted my new TV on my wall. They were able to save me some money by using the wall bracket that I already had. They were very knowledgeable, and they were patient enough to answer all of my questions and show me how to use it. Well worth the money.

I love my new tv I watch it everyday it the best thanks

The mounting of my tv and connection was great!!!!!

The TV we had just purchased was defective. As disappointed as I was with the situation, the experience with the Geek Squad was fantastic. They were pleasant and helpful, offering advice for a replacement TV.

The agent came and remounted The T.V. He worked carefully and did a good job.

The Geek Squad was on time and uninstalled our old TV and installed our new and improved LG G3 77 inch TV. They were in and out in record time. They even addressed the concerns about our existing sound system.

They helped my elderly dad have is tv gift contected and ready to go in no time.

Every good tv. Looks every nice average tv. Perfect size.

I gave 5 stars because the uninstall (unmounting) my tv went without a hitch. I was told my the uninstallers another team would meet me at my new location. They did not. Since May I have called to have refunded my charge for mounting at my new address but have not received the refund as of yet.

Geek Squad came and unmounted my TV after having some technical issues, process was smooth, quick and easy.

The Geek Squad team that did my installation was fantastic. I don't know the process and they patiently walked me through the process while respecting the COVID protocols. The entire process took about 2-3 hours and it was a great learning experience for me and I didn't have to lift a finger.

I am so pleased with my experience with the geek squad technicians. They were friendly and polite and unmounted the tv with ease. I wish I had their names so I could get to mount my new tv at my newly purchased house.

The agents mounted my big screen. They hooked up my TV and had it working in before the game.

I had a 75” television removed the wall. The two services people did an excellent job.

SONY TV WAS INSTALLED AND GETS THE BEST PICTURE EVER!!!

The technician was on time he introduced him self as Raleigh he was very polite. He went right to work within minutes the TV was in boxed and in place. He helped with the set up and was extremely knowledgeable and patient when explaining everything about the TV and all it features.

Great customer service. Installers were timely for their appointment and installation was efficient and quick.

I had purchased a different wall mount - one that would bring the TV out from the wall & change viewing angles. When the Geek squad came out, they surveyed the situation and told me I did not need that because the viewing was fine without moving the TV. They had the appropriate one with them and used it. I like it much better, since I don’t need to move the TV, and it saved me money. That’s what I like about Geek Squad/Best Buy!