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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1905 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,905 reviews
  • Rated 5 out of 5 stars

    Why wouldn't you protect your electronics?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys know their stuff and they are amazing and really fast always polite. Please get them for your sanity. I thank God everyday that I had them realize. I would have to pay a lot of money when i'm moved

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Unistalled my tv mount ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick easy and friendly staff. the whole process took no longer than 15 mins and the guy helped me to box it securely

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed the TV Cleaned and took the defective set away. Very quick process. Enjoyed this experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Be Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two guys came in (both masked up) and took care of business fairly quickly. They did a nice job of replacing my old 77" TV with a brand new 77" TV. (I just wanted a different one. Give me a few months and I'll change out this one, jk) They were very professional. They knew whats they was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MichaelM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They gave me no issues in replacing my TV when I choose to move up to a different quality TV. It was so easy and pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sales and service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me and my wife bought a stove microwave and dishwasher and the sales person was truthful and honest and got us the best deal available im very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you for another great experience Tomandteam!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous service and great guys! So personable and educated us on our products and services. Took the best care of our TV's and were more than carefull to be certain they were removed installed with out any damage. They worked well together and made the service experience exceptional!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out and mounted my tv and did a great job. Very professional

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Real pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service professional service performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad dismounted my TV for my move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that dismounted my TV were professional as I would expect. That is the plus of being a TTM. I don’t like strangers in my home. I have always trusted Best Buy and their employees. They are more than courteous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad are the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noah and his big friend were a great team!! They were polite and efficient just as were the first two! I am so impressed with the Geek Squad. Anyone who does not use them are missing a great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quickly uninstalled my tv for moving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents took the 52” flat screen off the brackets, removed the brackets and removed and separated all of the attached equipment. They left the cables and connectors attached to the hardware for easy reconnection at the new location. Excellent, cheerful agents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a timely job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and on time. Answered any and every questions that I had. Would definitely recommend or friends and family anytime.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New home install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped me decide the right places for my TVs & hung them neatly. My only problem is that the bedroom Roku isn’t plugged into the wall, but the back of the tv where it only lets me watch 1 hour before it says the tv won’t support the system (it’s the same system I had before the move) or it tells me it’s overheating. I’ve sent messages to his supervisor to get this item fixed but no one has reached back out to me.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected the tv and connected all cable equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered my TV and mounted it above the fireplace. They were professional, set up the TV and showed me all features of the TV. I would certainly use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job setting up and install and making all connections. Made life simple

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy does a great job!! I buy everything from the,!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKSQUAD TECHS ARE THE BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GeekSquad techs are exceptional! This time I hired them to remove all my electronics and TV because I was having a new carpet installed. Afterward, they came back and put the TV and all electronics back. They are very easygoing and a pleasure to work with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad efficient,friendly & professional work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luther led the installation of a 75 inch TV. During the process, he assisted with some internet connectivity issues we have been experiencing, which let to not only a resolution of that, but an overall improvement to our internet speed. Props to him for going above and beyond!

    I would recommend this to a friend