Customer Ratings & Reviews

Excellent. On time very courteous and efficient .. and patience

The Geek Squad came to in mount our TV because we were moving. The team was super professional and thorough with what had to be done. Since we were going from a home to an apartment, they attached the stand for the TV as well. This is second time I used the Geek Squad and I continue to be impressed!

Geek squad is great very knowledgeable and helpful

The guys had the 65" screen TV off the brick wall in a few minutes and placed it on the stand within seconds. Great service! Pleasant young men. Oh... they did leave some drill bits behind though. I found them a day later when I was moving! I need to call to let them know.

Installers were on time and went over installation thoroughly before the started. They encountered an issue in the wall, but after brief meeting were able to work around problem and finish up. Great workmanship by both installers!!!

I use the Geek squad pretty often and each time they are friendly and knowledgeable. I am very satisfied every time.

Perfect for mounting a 32 inch tv in the bedroom looks great on the wall !!

Perfect and quick install. Many installs and same wonderful service each and every time. Thank you geek Squad!

Geek Squad in Weatherford TX has it together. Installed multiple tv's in our home. Great communication, had spare parts in the van, cleaned up after themselves and make sure you understood your product before leaving.

Great Service provided by Brian -- Geek Squad. He was very professional and also courteous. He is an asset to any team he is assigned to. The service was so good, I recently recommended the Geek Squad to a friend that needed his TV mounted.

I consider this part of the Premium Service that I already reviewed because the guys from Geek Squad did it all at the same time. They had to uninstall, remove my existing 52" TV off of the wall, so they could install my new 55" TV onto the wall. Then ensure everything is connected, and works. Then they cleaned up and removed (took away) the uninstalled 52" TV.

Customer service was great. Charles Burrows did an outstanding job with the adjustment of my TV stand. He did a good job with clean up.

The team quickly disassembled the TV setup quickly and repackaged my TV for shipping! Excellent service!

The team was on time, took every precaution to keep us all safe, took careful care of all my components, and were very polite, professional and friendly. They had everything, unmounted, disconnected, carefully packed in all the original boxes and ready for me to move. This service was a GREAT help. Thanks so much!

the agents were so helpful friendly and kind. They even interacted with our pets and gave them treats! I plan on using this service again to re-install my television at our next home!

Quick and easy, expert help. Swap of TV turned out to be great decision..higher quality performance (screen appearance is very good).

The gentlemen that came were respectful and did not leave any mess at all. They were helpful in packing our tv for a move. Definitely worth buying

The agents arrived on time, were professional and friendly. They took my 65 inch TV off the wall and packed it in the TV box.

The awesome performance of the Geek Squad continues to be one of my primary reasons for continuing to buy from Best Buy.

Unfortunately I had to return a TV.. as always The geek squad is very professional and very neat they just have the best attitude.. thank you geek squad