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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1905 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,905 reviews
  • Rated 5 out of 5 stars

    Summerlin Best Buy & Totaltech Rock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys in Las Vegas did a great job both mounting and later unmounting both my TV's. Unfortunately, the Best Buy near my new location in Chicagoland is run down and unprofessional so I canceled my Totaltech service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Set up !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are fantastic !! The set up was perfect and they checked out my other 4 tvs !! You got to love these men !!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They unboxed, mounted and installed a 65" tv with sped and expertise.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    -please select ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv is great. geek squad did wonderful job of explaining and installing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Fast install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team did a great job mounting my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Strong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome on point; absolutely amazing my communication skills and scheduling. Very astute and respectful and awesome. Highly recommend letting the pro’s do the install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were moving & needed our 75 TV dismounted (we’d used Best Buy to mount). Service was on time, communication was great & individuals were professional. We will use BB to mount two TV’s in our new home! Just makes sense!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for the Win.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fantastic job of mounting my 65" TV. They hid the HDMI cables in the wall and cleaned up after themselves - which I can't say for the Cox technician who installed my WiFi router. Very professional and friendly. I would highly recommend the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dillion was great he installed my tv with this mount that is great, it moves all over the place.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install went perfectly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad install went without a hitch and on time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yes all good by the technicians.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes. Well manner and organize. Techs provided good knowledge .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech who came to help unmount my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John (i believe that was his name) was fantastic. Helpful, kind, careful, and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad. They were knowledgeable, professional, patient, and very helpful. Definately would recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn't be more pleased!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was unable to install the tv mounting we had originally purchased but had just what we needed on their truck. I am so glad we hired them and didn't attempt the mounting project above our fireplace by ourselves. They knew what they were doing, were efficient and professional, set everything up for us, and answered all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient, knowledgeable and extremely polite .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely impressed by the men in the Geek Squad. They not only installed the new tv but they spent the time showing me how to operate the controls and set the receiver control so I don't have to use multiple controls when I watch tv. They answered all my questions and were constantly working while they set everything up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were friendly, helpful, and efficient. Took out the old tv and set up the new one so it was ready to go with the Apps we wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents that came to my house, unmounted my 86 inch TV very quickly. They were both professional and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved a tv from one wall to the other wall and it looks great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth your money! They find the studs and bam! They install the tv!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice guys with great knowled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were great and they worked hard to set up the receiver and new TV. They also took down the old one and put this one up. Most things were good but the receiver disconnected from the control as was predicted by the squad guys. When I called the Geek Squad help line the guy was NOT helpful and even condescending and eventually call Xfinity for help. But I am keeping the service for future needs.

    I would recommend this to a friend