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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1905 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,905 reviews
  • Rated 5 out of 5 stars

    wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they just had to change from one tv to another. placement was different one tv so they were glad to make it in a better position.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and I could not have asked for more friendly and professional people

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything when great Very good and professional

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys didn’t let us down. Great job and we will use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Guys/Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually a quality control check and/or replacement on a Sony TV. Tech agreed something wasn't right, and had the new one up and adjusted in no time. Also took the time to explain some of the hundreds of Sony settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, well equipped and personable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very professional, they were very well equipped with all the tools needed such as measuring tape, stud finder, a level,etc. They were experienced and did a great job. They were also very neat and wore booties. I felt very confident in their service and will hire the Geek Squad to install my TV’s again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick & easy, very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys were great and re-mounted our TV in wonderful fashion - very professional!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great just the way i expected Looks good works good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    installation was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys who installed the tvs knew what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed TV and connected all my devices. Took the time to help me get going showing me many functions Did not rush me ... some of best service I've ever received!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Uninstalled my 75 inch TV and repalced the mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job rewiring the Sound bar and the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its the ONLY way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On Time, professional, friendly, accurate, very knowledgeable, Always a great service provided with total installation's and equipment. We have used the geek squad/home theater services in the last 6 home moves & have had excellent results!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a problem with sound bar that led to another problem but Best Buy replaced the TV (which had gotten the screen scratched when we tried to get sound bar working ourselves and reconnected it without complaint! They were very responsive and fair!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad made my life easier!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents uninstalled a tv mounted above my fireplace prior to a move. They we quick, professional, and informative about what I would need for the agents who would install the tv at my new home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The uninstall was a speedy process, very careful with my TV and willing to readjust to my liking (previous agents had TV sitting lower than desired). I enjoyed the service techs that serviced me that day, very friendly and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad is the Bomb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THey do great work and the installation was as always super

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad took down my outdoor tv and stored it for us until spring. He was profession and courteous as always. John Anderson

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1st class service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were professional and worked quickly and quietly getting the job done. 1st class service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad service in the San Bernardino store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service in the San Bernardino ,Ca area was excellent extremely happy with their service will definitely feel comfortable and confident if I need service again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted 2 TV's, connected all devices, recommended better products to solve some issues. Very prompt, courteous and professional. Stayed until everything was resolved. Dusty and Matt were outstanding. Highly recommended!

    I would recommend this to a friend