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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1905 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,905 reviews
  • Rated 5 out of 5 stars

    Stevew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great,they showed up when they said they would. They were very freindly and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad exchanged my TVs quickly! Took the old one down and put the new one up hassle and damage free! Having them install is the only way to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Uninstalling the old tv and installing new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv already already on the stand was uninstalled and the new tv was installed while uninstalling the home theater was disconnected

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    85 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional, cleaned up everything and took away everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job, highly recommend them!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our 85" TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, very friendly and professional and installed our 85" TV in record time. I highly recommend their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowledgeable, constructive, responsive and respectful people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pros at Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great professional, expedient job unmounting my 70” TV and reinstalling the landlords 50” TV!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Outstanding results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expert service, courteous and efficient. Large installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ex quad carefully uninstalled our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent uninstalled my TV and how does safely pack it into our moving boxes (which they absolutely did not have to do). They were kind and careful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Uninstall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your team did a good job at disconnecting and dismounting my 65” TV which was mounted up on a wall. They very courteous and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Polite, masked, clean site a. geek squad super.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing to dislike. The installers were very professional. After installation one stayed behind to make sure we understood how to use all the equipment. Geek squad is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One Smooth Piece in my Moving Mess!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were super, helpful, knowledgeable, tolerant and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD ROCKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time and completed their work quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team undo the mount and add a New TV mount in no time. Very professional with their mouth coverd with mask.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The World’ Has “Fast Food” Mentality. Geek Squad Still takes The Time & Does it Right. Even if they Must make Up for Other Co-Workers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service is invaluable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Quickly unloaded the new TV and unpacked it. Removed my existing TV and using the existing mount but the new LG TV on the wall. Took a few more minutes and set the tv up for use. Geek Squad service is invaluable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our TV repair was the easiest tech support that we have ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Didmount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    T should have had a helper with my old TV; it was not a flat screen model and was very heavy and awkward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad Lee, was terrific always going the extra mile, left my house with no trash left behind….. highly recommend this program!’

    I would recommend this to a friend