Customer Ratings & Reviews

Best Buys Geek Squad is The BEST! Professional, courteous, efficient, competent, clean and tidy. I buy from BB because of the excellent Geek Squad service technicians. 10 out of 10

Very professional and friendly. Did exactly what was required

Great tv install! Guys were knowledgeable, considerate, clean & proficient. Would’ve given a 100% except two weeks after install we “lost tv” totally. When they returned to “repair” turned out it was just loose connection at power block (just plugged in tight enough lol) but took a week to find out!

Always professional and knowledgeable and on time and very informative and makes sure your 100% satisfied

They arrived on time as scheduled , they were knowledgeable and made the service to look so easy. I would use the service again. Recommended.

Timely arrival, very polite and fast! Great service, thank you

Reliable, fast and communicate with customers well and informative of what they are doing and the service you are getting so that you understand the process of things they are assisting you with

Best Buy communicated several times prior to the appointment. They reconfirmed this was actually an install rather than a disconnect. They showed up on time and very quickly had the mount on the wall and the TV on the mount. Everything is working as expected. Good job guys.

I had Geek Squad to remove a previously bought 49" LG TV and replace it with a 55" Samsung TV. they were on time for the appointment, very professional and cleaned up after the installation, even used cover-up for their shoes prior to entering my house. They installed the TV just the way I wanted it.

I would give all 5 stars, but the agent left my tv on the floor, and left my front door wide open. He didn't seem very comfortable or communicate much during the visit. If I didn't have someone with me I wouldn't have been able to pick it up off the floor. The work was timely and efficient.

The 55" size is a perfect fit for my somewhat small living room. Though the picture has to deal with the mediocre 720p cable transmission, there are enough programs that supply a better resolution. The 4K HD and its enhancements are spectacular and make the coming Netflix update worthwhile.

Technicians were prompt, polite, knowledgeable and very efficient.

As always, Best Buy is the best! great communication, friendly and smart staff - no gimmicks!!

My service from Greek Squad was great! They showed up in the appointment window and worked quickly. The technicians were friendly and knowledgeable. They also maintained social distancing and wrote PPE for the entirety of their stay. Excellent service overall.

BestBuy came in and unmounted two TV's at one address and then remounted 3 at new address. Unfortunately I had to move TV's themselves, but helped me load them. Was able to get everything done in a single day.

The installers removed my old TV and installed the new one very efficiently.

Excellent service, The geek squad were professional and friendly and very knowledgeable

They performed the job with no problems. I would recommend them anytime.

Geek Squad completed an install that third party couldn't get done, claimed they didn't have the right tools. Turns out they didn't even need the tools.

They removed and re-installed the tv's next door in our new home. Done a great job!