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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1905 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,905 reviews
  • Rated 5 out of 5 stars

    A +

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy guys did a great job removing my old TV and hanging a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theae gentlemen came in and asked me exactly how high i wanted. They also asked me where exactly i want it on the wall and which wall. They were very polite & respectful. I would use geek squad anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were on time. Perfect installation of bracket and TV. Techs were quick, knowledgeable and were very clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Geek Squad. I purchased the wrong mount and they were able to switch it out and stay the course. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There able to dismount old TV with ease and took it to dispose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Demounting a TV with a unique mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad workers successfully uninstalled a Samsung TV with a close-to-the-wall mounting device, requiring brute force to dismount it. They were actually nice guys, not brutes, but they got the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were wonderful and removed/dismounted my TV brackets. They were both extremely nice and professional. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the geek squad guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad guys always have done a great job for me. I’ve use them several times for mounting 40 in up to 82 in TVs and always consistently good! They are the only ones I like to use. And friendly too..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switched out TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed my old TV hooked up the new television. The “old” TV was a Sony that only lasted 11 months. He was right on time and answered all my questions . The service was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount removal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team polite and helpful and handled exremely well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They Did A Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were prompt, professional, personable and knowledgeable. They address all of my concerns effectively.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good...not great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a fantastic job mounting my TV but I with they would have told me they were going to charge me on the things I could do but thought that when they hooked up my sound bar (I could have done it fine!) but was charged by putting one wire into the back of the tv for $50! Not happy about that! I just wish they would have warned me BEFORE they hooked up something!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No one like the Best Buy Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for Total Tech Support and it was well worth it. The guys were incredible -- showed up when I needed them (before a flight) and they installed everything on both floors in an hour. Showed me how to use everything before they left. Love these guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service By Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by Geek Squad on new Samsung TV System 8K with soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job as always. Very clean and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad uninstalled my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job overall!! Raul was in and out in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent I had no problem at all everything was fantastic Everything sounds just like The movie theater you can hear the quality sound of my television and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unmounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent unmounted my tv because of a fire that spreaded to my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful guys, polite, knowledgeable, friendly. Made appropriate suggestions. Phil and Alex - a good team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had them out for multiple installs at this point and they even went out of their way to help me get some items that were out of stock at their location to make sure I had all my stuff set up in time for my house warming party! Much appreciated!

    I would recommend this to a friend