Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1905 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,905 reviews
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians arrived on time and took down a TCL Roku tv that stopped working after 3 days. They were safe and professional and additionally Bryan was able to consolidate my next 2 appointments into one. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv swap

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleasant young man, direct and to the point. Now waiting for the next group to setup receiver & universal remote

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Things went Great!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John and Brandon has to come to me house three times to get the job done. Not because of them but because of the builder. They were real troopers and wanted to make sure the job was done right and the finish product was what I wanted! They were great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took care on removing my existing tv from the mount and installing a new one. Connected everything that need to be reconnected and kept the cords nice and clean behind the mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad uninstall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad uninstalled a Faulty TV very quickly and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    The uninstall was done properly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians arrived on time and did the uninstall in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very seemless.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service on this was amazing. Having the right tools makes all the difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek service was great, employees came and set up my tv and stayed until I was completely satisfied on the setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NI OOPS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick efficient installation the old TV I had to change the mount bolts due to bolts with TV were too short. My internet was down, and they were able to get it uo and running

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    setup was excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents where excellent in setting up new tv and removing the existng tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the Best of Buys!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! I trust Best Buy Geek Squad with all my Best Buy purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shay did a great job installing my new TV and sound bar. Hr also took the time to show me how to operate my new equibment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad top notch .

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys were polite , quiet and cleaned up . I had issues getting them booked . Bad service getting the proper guys to house .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient, and excellent work. All items in this uninstall were handled and stored with extreme care. My living room construction is almost done and in a couple of weeks I will hire the Geek SQUAD to reinstall my TV and entertainment system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra supplies in truck helped.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was worth having this done. The workers were really good and had other options in the truck since the mount I ordered was not a fit on my fireplace. This was a 75 in TV set up. All went smoothly. Well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was flawless well done!!!!!!!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Orlando and partner were excellent mounted tv 77" OLED did a very good deal, and set up took away same size tv left no mess after drilling mount to wall outstanding duo!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dismounted my two TVs from wall.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Geeks come out to dismount my two 85in Samsungs that were flat mounted on the wall. Preparing for my move.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job and value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a perfect job. Today’s big flat screens are not necessarily heavy, but they are too big to handle with one person. And wiring was in walls. Perfect job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable, polite and extremely helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Helper Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were the bomb. Truly amazing. Friends for life now.

    I would recommend this to a friend