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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1905 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,905 reviews
  • Rated 5 out of 5 stars

    Geek Squad Fan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems.A very satisfied customer.And would recommend “Geek Squad “ over others.Also the price was definitely right!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65 inch Oled set up and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and professional and set up my remotes too, great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Uninstalled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents called to let me know they were on there way (which I appreciated). They came in and was finished in less than 10 minutes. I just wish they wouldn’t charge soooo much to do a 8 minute job :-(

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provided great service again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christian was very quick and professional when he uninstalled my mounted TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install my mounted TV perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service and very attentive to the details. Very satisfied and totally recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guys were great. On-time, courteous, and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, Professional, & Efficient Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team arrived on time, reviewed the setup, did a professional timely install and cleaned up afterwards. Geek Squad went out of their way to answer questions and provide explanations when asked. I would highly recommend the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well organized. Did a great job. Got the TV mounted right where I wanted it. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those of the Geek squad team are professional, knowledgeable, a first quality service, they know what they do and help the client,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installations were done quickly and professionally. Geek Squad technicians were courteous and friendly. They were also well educated with Best Buy's products/services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tom & Don Excel at Best Buy, Sarasota

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Team of Tom and Don arrived on time and removed and existing TV. No muss no fuss, just good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service On TV Exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service was on time Best Buy has yet to update our phone numbernwe do not live in a apartment Everyone has a hard time finding home and giving us a call please change in your system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional in dismounting my big screen and mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out and exchanged a Samsung Tv with an LG tv that we had bought through them with no problem and hooked everything up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technical was friendly and very knowledgeable. Stayed until everything was explained on how to use the siund bar and it features

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was informative new the subject solved the preview

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was awesome. They were very knowledgeable and professional. The installation was quick and they also hooked everything up to my AVR and fine tuned it. A+ for the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You must do the wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We lost our $ 10 000 big screen in the last earthquake 3 years ago so we wanted “SAFETY “ The installation was easy the geek squad tech was knowledgeable,prompt,efficient and polite. Excellent geek squad support. Thank you BEST BUY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have relied on GS for many years. NOw that I have updated most everything in my home, I will need you even more as technology changes so fast and need to keep things going and virus free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TotalTech WAS pretty good terms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I forget why this was done 5-6 months ago. "Uninstall of a Mounted TV/Display up to 55”"

    I would recommend this to a friend