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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1905 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,905 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed unit in quick tom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well built and is able to move 65 inch TV forward and sideways and makes viewing easier by changing the position to fit where sitting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation of my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installation of my Sony 75" X95J was done professionally and quickly. No problems and everything was kept clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 75 inch frame tv dismount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trevor and his partner did a great job dismounting the tv and setting it up. They were very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    undo tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The removal of a large wall mounted TV went smooth and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted TV very quickly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad demonstrated they have the expertise and knowledge to quickly mount my large screen TV and make all the necessary connections - end result was a beautiful picture in record time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team came in and was professional. Were in a rust after installation. Seemed impatient and in hurry to leave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nathan was very helpful and we requested him personally each time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mounted tv removal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get professionals to do the work so you wont break or tear up something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect bedroom TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect bedroom TV installation. The Geek Squad was able to use our existing wall mount, thereby saving us a few dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was professional and put the product back into the product box as I requested. Cleaned up their mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both agents did an amazing job, loved working with John and Matteo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good guys got the job done without any issues and left me feeling good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both gentlemen that came out was very polite and knowledgeable. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t beat the Gerk Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad the best! They definitely get the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job removing and replacing old TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad removed my old plasma TV and installed my new 4K TV on the original wall mount. They did a great job and took away old TV for recycling, they were very careful and set up the new TV perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Uninstalled My TV Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent dismounted my tv and accompanying accessories and helped me carefully package it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team from the Riverbank, CA Geek Squad was outstanding. I never want to deal with subcontractors instead. Best Buy needs to stick with their own staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exchange 43" for 50"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of 43" TV went smoothly, however, realized I wanted to upgrade to 50". Geek Squad also recommended I upgrade my cable box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Uninstallation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truman did a great job uninstalling my tv. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is simply the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were fast with the uninstall and same with the install...TV had a slightly different back that the old one but they had the parts in the truck! Highly recommend

    I would recommend this to a friend