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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1905 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,905 reviews
  • Rated 5 out of 5 stars

    Pay for installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was a tad tricky only because of the weight of the TV. I would strongly recommend that you have the professionals do this installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted and Installed 2 TV's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. They went above and beyond to make sure everything was perfect. They made sure all the wires were neat and they cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install /mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounting install went smooth Geek squad team went above and beyond Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Caring service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad disassembled my tv and hauled it away with all included parts and accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very professional, fast and on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and fast and also on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my TV fast very professional did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv uninstall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good job. Michael called the day before and 15 minutes before arrival. Took tv down easily no mess either. Jesse was helpful too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both of the guys were great. Very friendly and very knowledgeable. Can't say enough good things about them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Informed, knowledgeable and easy to communicate with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my mount and tv pretty quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an amazing job and communicated with me very well and they asked to make sure I like the angle of the mount and tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great - hooked everything up and make sure all apps and programs were working before they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech service agent installed my new tv and went through all of the apps. He was a great guy and everything is working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shane absolutely dominated the install. He knew the ins and outs of mounting it properly, reliably, and safely. Very quick service too, and even took the old TV off the wall mount too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5 ⭐️ Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lead agent was unbelievable in customer service. Wanted to make sure everything was to satisfaction and even offered to come vack if needed. 5star service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that installed my TV did a great job! I'm very happy with this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kathy's opinion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked several questions. The agenda mounted my tv wall mount and soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Happy Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn’t need to replace TV after all . Some magical tweaking via computer fixed the issue . Again very smart dudes .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad was helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately the universal stand I purchased on the internet did not work with the TV I had relocated to another room so the reinstall and setup was not performed. I received a credit for the $$ paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Th Geek Squad wasted no time with the installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a wonderful job dismounting the current TV that went bad, installing the new TV, setting it up and explaining how to operate the new TV to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are good and they take out the guesswork of whether or not I am doing it right. Plus they do this all day long, so you know they’re doing it right.

    I would recommend this to a friend