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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1905 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,905 reviews
  • Rated 5 out of 5 stars

    TV mount and TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sal and Tyler installed a tv mount and tv. They were awesome. Professional and efficient!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    77” LG OLED install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sky was excellent, knew what she was doing and completed the job quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Uninstall

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and careful removing our TV from the wall. I would highly recommend them for this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product Glad I shopped at Best Buy I will keep shopping for Best Buy products great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service very nice people arrived on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squa took down my 75" Samsung for remodeling

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great!!! Very respectful and always in contact and they're there when they say they're going to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and installation on time will always use for taking down and mounting my tvs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Hooked me Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked me up and gave me instant gratification.Neat,cleaned up ,removed TV carton and refused a tip.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Un-installed a latge tv wall mount for moving.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removal of wall mount for 75" tv. 2 guys but one seemed to still be learning. But polite and completed quickly and arrived on time, even a little early.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Protection Plan canceled on new TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a tv & 5-year protection for our daughter, it was installed by the geek squad when finished, the installer noticed a flaw in the screen so he reordered another tv. when that was done the protection plan was canceled by best buy. Geek squad brought the new tv, installed and returned the prior tv. however, when I checked to see if the warranty was put back on the new tv, it was not. I spoke with chat after approx 15 min. I was told he couldn't help me, then instructed to contact the back end dept. I'm very frustrated with this run-around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job installing both my TV. All the cords hidden and hung in the best locations. They helped me decide where the TV looked best and listened to what I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Uninstalling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing a new television, I needed my current TV to be uninstalled and removed. The geek squad was wonderful. They were quick and full of knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technicians were extremely professional. Job well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were extremely professional. Job well done in record time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great and done in a timely manner. Guys were friendly and very knowledable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed 75” TV Quickly and Professionally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick and professional with installing my 75” TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! The made sure my TV was setup and took the time to go over any questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Did was was requested. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy Service by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech guys are great good product easy install very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hisense 75" u6h 4k tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    totally satisfied with this purchase. I love how bright this tv is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from these guys. Did a good job wiring

    I would recommend this to a friend