Customer Ratings & Reviews

Adam and Darek were very professional and efficient in their installation and in the subsequent install of the eero net that we added a couple of weeks later. I would be happy to recommend them and the services to anyone looking for assistance in setting up a system. They definitely exceeded my expectations.

Recent purchase of our 65-Inch sony bravia tv and accessories was outstanding!! Our store us Buckhead location atlanta ga. Leslie was a fantastic best buy team member and best buy should be proud she's on your team!! We are so blessed she helped us every step!!!! Thanks !!

I was a little concerned when I was told by the sales staff that the install time would be "sometime between 7:30 AM and 7:30 PM" However, there was a follow-up Email that narrowed the time to something much more acceptable, and the installers even called to say that they were about 10 minutes away, which was very much appreciated. Both installers were competent, efficient, worked well together as a team, and had a sense of humor. They patiently answered all of my questions, even the ones that I asked more than once, and even took the initiative to tell me things that I hadn't even thought to ask about. I was very pleased with both of them and with the installation.

Being senior citizens, new technology is daunting for us. So when we bought our new TV, we needed it delivered anyway so we decided to have the squad come and set it up for us. They were great. Clean and efficient. They connected our set top box, receiver, Apple TV and DVD and programmed the remotes. They were very patient with us and made sure we were good before leaving.

The Geek Squad agent set up our new TV to all of the existing components we have and everything works perfectly. She also explained how to use the new device and answered all of our questions. If we could give Cas Johns 10 stars we would!

Geek Squad guy knew his stuff! He is was on the ball. Would use them again!

The pair that set up our new tv were professional and followed delivery instructions. They answered my husband's questions and were very knowledgeable and thorough! Thank you! It was easy to set up the appt: and it was done in a timely manner.

Our service rep was knowledgeable and helpful. He was even able to download our apps even without our internet being connected yet. He also gave us his card and told us to be sure to call him if we had any questions in the future.

Both fellows worked well together. They were friendly and professional. Best Buy is lucky to have both of them. Knowledgeable and efficient.

Geek Squad did a terrific job setting up my new 65" Samsung television. They reorganized all of my cables and tie wrapped them and they reprogrammed each of my remotes to work with the television, Xfinity box, and the Xbox S that I had. They also configured my Samsung Soundbar to work in conjunction with the television. Everything worked great following their setup.

The Geek Squad did a great job of setting up my television, sound bar and Blu-ray unit that I had just purchased. In addition they connected a prior purchase so that all components work together, television, Sound stand, Blu-ray unit and even a VCR.

I recently disconnected my cable equipment and i wasn't able to connect the cables properly so i could listen to my tv through my surround sound. Geek Squad team was knowledgeable they changed some settings on my reciever and moved a couple of cables to the proper ports. We made sure everything was working properly before they left. Money well spent.

Absolutely the best service there is. They were on time they were very efficient very nice and patient and the one fellow named Justin was very skilled and he was very kind to me and my 96-year-old mother. I do recommend the geek squad I am glad I have them to help me for the next four years.

Agent took down and hauled away old malfunctioning TV and installed new one very quickly and with great care - then made sure all the features worked. Very impressed.

Great install however sound is fading in and out. Research indicates LG is notorious for this problem. We may need another visit from squad to assess, correct, or Best Buy replace

Arrived on time, Set the set up very quickly, including making all the connections. Team was was very friendly and communicative.

We have used the GEEK Squad x 2 TV installations. So Happy with their service. They did not leave until all was hooked up, working with our internet service and they showed us how to work each TV unit .

The two men that came to install the TV and sound system were extremely nice. They cleaned up all of the cardboard and papers and took it all away. They made sure that we knew how everything worked together.

The team called to give me the 4 hour window, called when they were 30 minutes out; they were professional, efficient, instructive and very pleasant. Easy installation- i was delighted!

The 2 Geek Squad agents arrived within scheduled time. My new tv was installed easily and quickly. They helped me set up an account since I have slight vision problems. That was very much appreciated.