Customer Ratings & Reviews

I exchanged the 55 inch TV to a 75 inch TV. Leo and Max did an excellent job installing it. They went above and beyond the call of duty

A next-day delivery with friendly, expert service. The agents removed the old set for recycling and placed the new set on the stand. They completed the set-up and explained options on the remote.

Very pleased .............. knowledgeable, efficient.

We recently acquired a 65" TV, and we couldn't be happier with it. What truly distinguishes this TV are its incredible colors and deep black, resulting in flawless imagery. Additionally, it seamlessly complements our Bose bar speakers. The Geek Squad handled the delivery and installation impeccably; their professionalism was evident as they patiently addressed all our inquiries. Their expertise even led us to invest in an extended warranty, a decision we don't typically make. Overall, we're extremely pleased with this entire transaction.

Installers set up new TV and home theater system. They did a good job. Took theeir time. Highly recommend this service.

The two original Geek Squad Service personnel Joe & Marlon were absolutely the best. They were knowledgeable friendly and did a fantastic job on the Double installation of the new Samsun (Superior)4KSUHD-950 Model plus mounting and hook-up of the other T.V. after assembling the new Stand. They took care of both Service orders in one visit. Only recommend Geek Squad personnel.

The installation team also programmed our remotes to allow easy operation of the TV's we bought. They explained options regarding other remotes they had available if we were interested, but no hard sell attempt which was appreciated. We ended up not purchasing any additional remotes and are completely satisfied with the operation for both entertainment systems.

The delivery guy set up everything on the TV for us and show us how to work the remote and what channel is that we can get extra very helpful

The agents were professional and did an exceptional job installing and configuring the TV and internet.

The service men who brought the TV said Geek Suad would come but they did not. The service men got the TV started for me. Although Geek Squad didn't help with this service they have in the past done an excellent job.

The agent was great. He set my new Samsung television up and explained how everything worked. He was knowledgeable and professional. Great service.

One of the reasons I buy my appliances from Best Buy is because of the Geek Squad. I am not good at setting up. Not only are they very knowledgeable and skilled. They are also quick and answer any questions you may have.

I was very pleased with the Geek Squad's representative. He was efficient, polite, helpful and knowledgeable. Well worth the cost!

Dola was the gentleman who delivered and installed my TV. He was great and super helpful. I had called him to follow on connecting my cable remote to my surround sound receiver. Very helpful and knowledgable. I would definitely recommend him to someone using the connect and set up option.

Very knowledagble and professional set up. Answered all my questions.

Two guys came, they were considerate on apartment parking restrictions. Treated my new toy with a great care. Programed what i needed walked me through few new features and even some advice for future

The service was good and I could not have set up my 77 inch tv without it.

Thexset up was great. They were on time professional and cuteous

my 86" tv was delivered by a two man crew the guys were very polite, wore their mask, set up the tv quickly and efficiently, programmed it , explained how the new remote worked, cleaned up after! could not have asked for a better experience from best buy geek squad

Mitch and Brady were prompt and courteous. Had my Toshiba set up quickly and explained all the features. Helped me set up my Internet connection on the tv. Very helpful team!