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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 18,776 reviews
  • Rated 5 out of 5 stars

    Total Professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total professionals. On schedule, courteous, careful installation, removed all packing and cleaned area. Answered all questions and gave complete instructions for operation and care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i could probably have done this myself --in a day or two. the geek squad came in,wrapped the tv, installed it to my devices with no time lost to error. While they were instilling, they talked me through it so well that i might be able to get a lot closer to their time should i ever have to do it again. But if there comes an again, i will probably call them back. that good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review 03/04/2023

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Tech! He installed quickly, making me feel that he knew what he was doing. Also, giving me information on the actual working as he worked. Instructing as how to use it as well as how it works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my TV quickly and nicely. the picture quality looks great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I highly recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a bit of confusion when the contracor showed up...they thought they were mounting the tv to the wall. Other than that they hooked up the tv. The second group of actual "Geek squad" tech also were told that they were going to be mounting a tv to the wall. Once that was corrected they helped me navigate the features of my new Sony...they were VERY helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my TV for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad employee set up my LG tv for me and showed me how to operate it. I did not have it mounted but could never have lifted it to my TV console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad/Totaltech saved the day!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up our new TV and connected it to our new cable box and our dvd player. He was very pleasant and stuck with it when there were problems setting up the Comcast remote. Highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup For TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is exceptional! They know exactly what they are doing when setting up these involved televisions. The setup is quick and accurate. They explain what they are doing as they go through the setup process! Both individuals were very kind and professional, and cleaned up when they finished. Saves a lot of time and furstration by using the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great friendly professional service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for the excellent service that was provided by the Geek Squad when our new television was set up. They ensured that it was connected to the cable and internet properly and asked if I had any other questions or concerns before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could remember the names of the two techs who set up my new tv. (senior moment) They were awesome!! Thorough, knowledgeable, personable. Great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, easy, courteous setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had asked for a time early on their delivery route schedule and they accommodated that request very well. The guys were very quick in setting up my TV, obviously experienced in their job. They cleaned up the little mess that was created. They clearly explained the operation of my TV answering my questions so I could understand everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and so patient with my questions and friendly too. The team came out and set up my new TV and Sonos sound bar. They also set up my Amazon Prime app on it. Then they showed me how to easily use the remote!! The even labeled my Sonos speaker a Girl cave because I told him that TV was in our girl cave! They were so friendly too!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed service provided speedily

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation service. Due to the size of the TV there would have been no way we could have done it ourselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and professional setup. A little pricey but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents setup my TV quickly and ensured all featues were working properly. They took time to explain how to acess all the features of the smart TV and discussed how other products could easily interface with it. They were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG G4 tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys installed my Denon AVR 2800 receiver and my LG 77 inch G4 tv to my existing surround sound speakers. They demonstrated how to navigate the remote and were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The (2) gentlemen from the Geek Squad did a great and swift job of connecting my new Samsung QLED TV. Very happy that I decided to let the Geek Squad do the setup because it went so quickly and they also answered all of my questions and reviewed with me all of the options of this great TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to bring my TV up to my second floor apartment and install it with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad sent two amazing guys to install my new TV. These guys were simply the best. Very engaging and answered all of my questions easily. I highly recommend them for their truly exceptional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad provided quality service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my TV in a short amount of time, and gave me instructions helping me with apps. They were professional and very polite. I would recommend their work.

    I would recommend this to a friend