Customer Ratings & Reviews

Keith and another gentlemen were very quick, knowledgable, and helpful in setting everything up including the updating of apps on the tv. I struggled with the legs myself so I hired the professionals (geek squad) they're the best.

The Geek Squad did a superb job installing my new 75 inch TV. They untangled the spaghetti mess behind the TV and 7.2 audio system and relocated a second TV to another room without any additional charges. They also walked me through the setup settings on the new TV. Professional, knowledgeable, and thorough. Great job.

THE YOUNG MAN THAT DELIVERED/SET UP THE TV WAS VERY POLITE AND DID A GREAT JOB. Unfortunately, he is the only one at the Geek Squad and the store in Morehead City that I would ever want to deal with again. For that reason, I wouldn't recommend Geek Squad or Best Buy at Morehead City.

Marco was very knowledgeable about the product and set up. He was so helpful in making sure we knew how to use and enjoy our system. VERY patient.

Bought our first smart flat screen tv. After research we bought a Samsung 50” class 8 smart tv about a month ago. We are still learning but are very satisfied with it. The Geek Squad delivered and set it up. They were very helpful and answered all our questions. Would use them again.

the service tech called to let me know he would be a few minutes early. The set up and familiarization went quickly and smoothly. My old , no longer functioning TV was removed.

Geek squad came out to install projector. They called 30 minutes before arrival. Came on time. But quickly noticed that they did not have the right equity to install. Made arrangements to come out again. We were very pleased with the service and installation. We’ve had installation done by geek squad 3 times. Every one was good, but this was the best!

The team that set-up my TV, both times, were great and extremely helpful.

The Geek Squad members were considerate, capable and helped us by moving our other TV into another room after they set up the new one. We cannot say enough good things about them. They cleared all the packaging debris, left no mess and actually gave us some tips for use! That's a wow.

The guys were professional installing the tv and so helpful in explaining the setup of it. They were great and on time!

Original setup partially completed as a result of requiring larger TV stand. In interim tech folks hooked up TV and I watched it on the floor, playing Fortnite w/ grandkids! Stand purchased later and tech guy visited and finished setup. All done quickly and professionally, but I had to get rid of old TV stand. Donated it to a charity.

We had Geek Squad come in and set up our new 65 inch LG TV and LG Sound bar and take away the old setup. They were on time, pleasant and helpful. They gave us instructions on how to use the systems. This is definitely the way to go. thanks so much.

The technician came to the house put on the foot covers gloves mask very professional very efficient did the job quickly explained everything thoroughly even let me record how to change between the TV in the recorder and Netflix thoroughly informative very satisfied and they are highly recommended

BestBuy guys communicated well, arrived at designated time, completed work quickly and answered all my questions. Integration with my AV equipment works like a charm. I am very happy.

Hector did an excellent job of installing the TV and then taught us how to use all of the controls. He explained how the system worked and installed all of our streaming applications - everything working great

The tech reconnected everything and got it setup for my 85 yo mom with poor eyesight and talked and walked her through what to do to navigate between the tv remote and sound bar and cable remote. Perfect!!

Service guy was very nice and knowledgeable about product and instructions. Was not told by salesman I had to download an app to run tv so took a few extra minutes to get tv hooked up. After app was down loaded he Had it plugged in and running in 15 minutes.

Setup was flawless. Quick and efficient. The best job ever.

The Best Buy agent delivered the tv and set it up. Also contacted it to our electronics. He was very efficient and explained everything about the new tv to us. Great job!

Blake Butler was fantastic! He and James had my tv set up in no time. Blake took a lot of time explaining the control and set up to me. I would LIGHTLY recommend him anyone.