Customer Ratings & Reviews

The Geek Squad called me prior to delivery to verify time and date. They arrived on time, setup the TV, hooked it all up to my DirecTv, walked me through the remote and the TV capabilities, and insured I was familiar with the remote functions before they left. The Geek Sq was outstanding and I was truly impressed with their expertise and fast service.

GEEK SQUAD SERVICE WAS EXCELLENT...SO PROFESSIONAL, SO KNOWLEDGEABLE,SO PATIENT AND KIND!

Both men were great! Very polite and professional. They knew their product and could answer all my questions. We really appreciated their time, communication and efforts!

Great tv , easy to place on mount.the service was so great . I was able to use my tv right away , easy friendly. The tech is excellent and patient with me how to use the tv.

Excellent work. The two people worked great as a team, kept me up-to-date on what they were doing. They wall-mounted the TV where the old one had been and wlked me through the controls. Friendly, professional service.

Great Service by the Best Buy Team. You made the process simple and pleasant. Your guys were professional and polite.

The tech guys from the geek squad was very knowledgeable and hooked up the tv and showed us how to use the remotes. With that being said, the person did not wear a facemask nor have one on him when i asked him to wear one. So much for best buy and the geek squad protecting their customers from Covid

The Geek Squad team went out of their way to install my TV after a second attempt. They were very patient took the extra time and made sure to demonstrate the many features including mirroring my iPad !

The service I received wasn't Geek Squad but an outside contractor. Regardless of that he did an excellent job. Called me to inform me he was on his way. When he arrived my TV was unboxed, assembled and set up quickly without any problems. The guy was really nice as well. Well worth the price paid.

I’m ENJOYING IMMENSELY the Sterio System and TV that i purchased. The whole process from purchase too Installation was EXCEPTIONAL!!!! The BEST BUY Team was GREAT!!! 1- Chayanne Rodriguez 2- Ron Taveras 3- Juan Marcos 4- Andre Essue THANK YOU - THANK YOU!!!!

Very good job installing and optioning my Sony Flatscreen, Soundbar and Subwoofer, and Blu-Ray DVD. Useful user instructions. Both representatives were very friendly and knowledgeable.

Excellent size, easy to use, sharp picture, quality.

The TV has such a wonderful clear picture and is easy to operate.

The Geek Squad agents did a great job of setting up my new TV and soundbar, and connecting my DVD player and headphones to the TV. They also made sure every things worked as expected and explained how to use my new remotes. The agents were polite, thorough, and worked quickly.

Sometimes, dealing with upgrading TVs can be a pain. Although they are generally a pretty simple process, we have all kinds of devices hooked up to our TVs which then need reprogramming & setup to accomplish a smooth transition. I took the easy route and called the Geek Squad. I made a great decision and highly recommend it.

They were polite, friendly and professional . They showed up shocking early in my scheduled time frame and actually explained how to navigate between my TV, DVD and cable. There was an accidental schedule overbook. The 2nd crew was nice enough to explain one last thing and then take the one remaining box that had been forgotten.

Guys were great! Setup was fast and professional!

Excellent service and install, good communication, kept up to date when arrival time, polite, professional, removed all packing boxes and old tv, set up new tv perfectly.

Awesome staff came to house and put TV on wall. Friendly staff. Answered questions. There was a little confusion regarding the info. Made one call and everything was sorted out.

They set up my TV, and set up all my devices. And showed me how to work them.