Customer Ratings & Reviews

The guys from the Geek Squad did an outstanding job installing my new flat screen tv. They were on time,covered their shoes to protect my house,discounted my old tv and installed the new tv. Being very careful with my furniture and being absolutely sure it was working properly and I knew how to use it. Hope their all as good as these guys were!

everything was good. They showed us how to use the tv

the guys were great !! Knowledgeable and they hooked up my existing blu-ray player. No problem with anything they did. 10 out of 10 !!!

Love the TV and all the options that a smart TV offers. (This one is my first!) The Geek Squad member was so helpful in explaining how to use the TV.

The installation crew were very professional when they arrived at my home. I was never notified by the store when the crew would show up. The crew was very appologetic for the office's lack of communication to me. They moved the old tv upstairs tou bedroom for my wife and they cleaned up afterwards.

Great service! Arrived on time. Got tv set up efficiently and completely. This is our first smart tv so they also were thorough in explaining how to operate it. Really pleased with whole experience.

The techs were absolutely amazing! Knowledgeable, friendly, engaging! Would be great if customers could request specific techs, they'd get all my installations!

The agents set up our new TV with ease, connecting it to our service provider, and made sure we knew how to use both remotes.

The agents' set up the TV and connected all components quickly and efficiently, explained how everything worked, and answered our questions. Left a card so we could contact them if we ran into any issues or had more questions.

The crew were efficient, professional and effective and I would highly recommend do to how well they represent Best Buy!

My agent did a good job of setting my TV on the pedestal that I already had. Connected the TV and set up the settings. I don't know where best buy got the fact that I had it mounted, sorry.

Tyson was great. Answered all my questions. Knows his business

ser up tv with no problems. tv working fine.glad i bought tv

TV was set up, connected, and ready for use in a short time.

Geek Squad quickly and professionally set up my TV as well as usage instructions. Called prior to arrival.my set up was very basic as I am not a gamer or Alexa. Job well done but a little pricey.

They setup nice and easy! No hassle service and brought the Tv and took away the box! I was amazed!

The guy came in and made sure everything was working properly. He explained how to work the romote after using one from another company, I have gotten use to using.

The geek squad member was here on time and set my tv up quickly. He was very professional and wore booties over his shoes and a mask. He showed me how to use it and asked if I had any questions. I was very pleased with the service and would recommend them to my family and friends.

Very helpful, they set up my TV, explained everything and the best part is I didn’t have to carry it up 40 steps, free delivery

I purchased this TV for my Sister-in-Law as w gift & she loves it. The Techs from Geek Squad came in, installed, set it up & went over all the operations of the TV & Remote until she was comfortable with it - They did a great job.