Customer Ratings & Reviews

I have five receivers in my home, I needed them all to be connected to U-verse and the TVs individually. The service was good as all the installations and connections were made by (Geek Squad). Although I need one more of them to be wireless, to hide the cable we are getting by with it now. All in all satisfied with the home TV connect procedures.

Brandon did an exceptional job delivering, setting up, reviewing features & remote use, removing the old tv, and leaving the area spotless. Truly appreciated the professional service provided!

Please review your records so you can learn who performed my install. I think it was Gabriel and Leslie???? they were wonderful, polite, friendly and of course VERY KNOWLEDGEABL!! Took away the empty boxes and gave me a few pointers.

They brought the TV into my home and set it up. They connected it to my WiFi and my remotes, explained all the features and answered all my questions. When they were finished they hauled away my old TV. It was definitely worth the $50 I paid for this service.

I had a wonderful experience with Emily. She contacted me to confirm arrival time. She set up my services in a timely manner and was able to answer all of my questions.

Very pleased with the technician who quickly set up my smart tv. He hooked it up to work with my current cable box/ dvr. Also connected it to my Wi-Fi, explained, features, and remotes.

The agent was very professional and had the TV up and working beautifully in no time. I have been a Total Tech subscriber a long time and always pleased and impressed with work they do.

The agent removed the old tv and set up the new tv after adjusting the space in the cabinet where it was installed. He also took the old tv away. He did an excellent job.

The guys were great! I had two of the most professional installers who were also extremely knowledgeable. Very respectful of my apartment. They covered their shoes and wore face covers the entire time. A1 professionals! I recommend my friends who also used Geek Squad!

the installers delivered my tv and dvd player and set everything up and programmed everything to operate with my existing equipment and then explained how to operate my new equipment. let alone that as they stepped in the door, they put booties on to prevent anything from coming off their feet and to protect my floor.

Geek Squad was on time, made installation quickly and professionally. They went out of their way to make sure I was completely satisfied. Set up controllers and made sure everything was working correctly before they left my home. Excellent service. Could not be more satisfied.

Did a great job. Were knowledgeable, friendly and helpful. Especially appreciated being able to contact them afterwards on questions regarding set up and using the TV.

Not happy with the sound set up. Samsung apparently has done away with allowing you to be able to mute the TV sound and still be able to hear through a headset or a streaming device to Bluetooth hearing aids. Techs have been out at least 5 or 6 times and have tried everything they could think of. So now we just lower the sound and then turn on our headset or hearing aid streaming device and the rest of the house can sleep.

they delivered and installed our new tv as well as hauling off our old tv. very professional and efficient.

Quick and Easy. Ryan arrived on time and in 123 minutes my new TV was set up and the picture was clear and beautiful! Thank you

It was great having someone to install and set up our new TV, It didn't take them long, and we didn't have to worry about doing it ourselves and having be wrong.

Jarid was very good at setting up my new tv. He set us the cable & got everything running great for me. I would definitely ask for him again to set up any thing that I buy.

My experience was awesome! I can't recommend the Geek Squad highly enough. They were right on time and did amazing work. They were even able to install my two soundbars that I didn't know needed extra hardware. I am extremely happy with the work they did.

The agents moved the old TV to the bedroom and quickly set up the new 65 inch TV. They answered all of our questions and made sure we were satisfied before they left. Took all of the cardboard and packing with them- very helpful.

The agents were very very friendly and nice. They set up my TV and answered all of my questions. They were very quick and efficient. They were were also prompt and professional!