Customer Ratings & Reviews

The technician were very knowledgeable concerning their work. The provided me with information I did not know. They kept their work area cleaned during their tasks.

The young man that hooked everything up was very courteous, respectful and cleaned up after the job was done. He made sure everything was working smoothly and showed me how it all works.

The Geek Squad is great! I have always had a positive experience whenever I use their services. My tv was setup and they provided me a demo. Really great service!

The geek squad installer advised me how to protect my new TV because it is close to my AC. He moved the table where the TV was placed and adjusted the swivel stand so that there would be no condensation touching the TV. He also told me what cable to buy so that the TV image would fill the entire screen.

Very professional and clear information for operating TV

Delivered and mounted on my tv stand. Set up cable box and answered all my questions. I have a small Roku in a bedroom from a few years ago and they waited while all channels were downloaded and worked. Connected via ethernet instead of wi-fi. Removed all packaging and moved my 120lb. plasma to another room.

The two young men who delivered and set up our TV were very courteous and very fast at getting us set up. They were good at explaining how to use the remote and answering all our questions.

The geek squad guy did a terrific job, he was very helpful, knowledgeable and patient. This was a great experience. Thanks Best Buy. Had a big TV installed. I could not have done it by myself.

The agents mounted my TV and hooked everything up.

The picture is great, but it does not play well with the latest Verizon cable box. You have to make sure that the screen savers are turned off for both the set top box and the TV. The TV won't turn off. Hopefully the Geek Squad can get it to work

The delivery and setup was so nice they explained everything and programmed the remote for me

The squad hooked my tv up and put our preferences in while explaining the features of the tv. They were great representatives of Geek Squad and Best Buy! Very polite, very clear on the explanation of features and enjoyed what they were doing.

My installers, Ethan and T.K. were awesome. Connected all of our equipment..television, cable box, sound bar. We are not tech-savvy people and I had lots of questions. Not only did they take the time but also never seemed to get impatient with me, and they were there for quite a while making sure that I understood it all.

Carlos and JP are the best they made sure TV is properly set up picture, sound and alignment. If you're assigned these Reps.you will be in good hands with these professionals

the technicians not only mounted the tv and connected it to my TIVO box but they configured it so my wife could continue to use the old remote to record/replay/sched/delete cable tv shows.

TV was installled and set up. Agents made sure it was all connected to my WIFI and my laptop computer, Everything was done with care. Very pleased. They also hauled away my old TV.

The GS team were personable, knowledgeable , were on time and had me set up in no time. Explained everything to m clearly. Good experience

The agents installed the TV and made sure it worked, which it did at that time. Had to call again because it didn't work as they said it would. Tried to resolve on phone but couldn't do it so sent an agent out. He got it working and taught me how to do several things I did not know. Good service. I did try calling the original agent which he said I could but he didn't respond.

The employees who set up our TV showed up before the scheduled time. They were in constant contact with me as to when they would be arriving at my home. They were fantastic, answered all our questions and were professional.

Wonderful tech. Very knowledgeable and informative he really hooked up my tv so I could easily use it