Customer Ratings & Reviews

I purchased the tv & setup for a friend. She was happy with the set up. My only complaint is that I asked that the technician call her since the service is at her home. I received at least six calls, and I had to direct the Geek Squad to call my friend's number.

As above: they were on time, they totally re-arranged the birds-nest of wires - no problem whatsoever. everything was working when they finished however, they never appeared to be on a tight schedule. Their attitude seemed to be "your our customer and we want you to be comfortable and knowledgeable". What more could I ask for?

The Geek Squad set the TV up quickly and effortlessly. They answered all the questions and did everything we asked of them. If your concerned about obtaining the best quality, I strongly reccmmend their services.

Great service ! The guys seemed to know what they were doing and had my tv set up and running in no time . they were also able to answer some questions I had about wifi routers . I'd recommend this service for anyone who needs it !

Agents came on time as promised, found and suggested best option for us, returned as promised and set up. Very personable, knowledgeable, and we are pleased with results.

Excellent! One nice young man manage to install this 55 inch new TV and move my old to another room and hook up for us. Everything was done and explained to me in less than 2 hours. Geek Squad is so efficient! Thank you!

Great picture for straight on viewing. Picture is really foggy if looked at from the side. Easy to operate.

They set up the stand and mounted my TV to it. They helped me set up the software on the TV and answered all my questions. The best part is they hauled away all the cardboard.

Russell McClure did an exceptional job with delivery, set up and explanation of my new TV. He was punctual and enthusiastic. He also gave me advice and suggestions for my audio/visual system. I cannot recommend the service more highly.

The agents took great care with delivery and install of my new TV. They made sure I understood how it all worked. Very professional.

The guys were great, friendly, knowledgeable and got everything working correctly, Streaming Apps and all!

The Agent was great. In this new world of protection from Covid-19 the Agent had on mask, gloves and covers for his shoes. I very much appreciated this level of care. He set up my TV very quickly and took time to answer all my questions and explained all the features of the TV.

Very professional and knowledge to help us old people out we have never had a smart t.v. Also to haul away our huge old 65 inch. They explained everything so clear. Also very clean wore their masks and made us feel safe during this pandemic! Thank you agin great job!

Best quality agents that made the installation and setting up the apps so easy with amazing quality work

The geek squad tech was very personable and installed our tv & soundbar with ease. He explained how the tv worked in easy to understand terms. Plus, he made sure my cable tv remote worked on the tv, cable box and soundbar. He was great!

I had a amazing set up, they were very professional and worked with me to set up my 85in Samsung tv.. And were in and out in no time and answered all my questions. Would use them again in the future.

Fast and efficient. The tv setup and connect guys were terrific. They worked as a team — the Geek Squad team — unpacked, connected the tv to a home theatre system and explained the basics. Out with the old and in with the new, all done well.

First vendor installer bewildered, follow up by Geek Squad to correct problem excellent.

Agents were fantastic! On time delivery and fast setup. They were very thorough and knowledgeable. Did an excellent job at teaching me how to use the remote which I appreciated.

They showed up on the early side of appointment window. Install was quick and simple, plus they made sure it worked before they left.