Customer Ratings & Reviews

Everything went smoothly, explained everything Thank You

Tech technician was on time, prompt and courteous. Demonstrated how to use all the features of the tv. Made the set up seem simple,

setup guys were awesome. Had them before and felt the same way. Totally professional and knowledgable.

Sales and set-up were excellent and timely I had a question which the Geek Squad handled. Only problem was that when I called the Geeks, an automated voice said there was a 16 minute wait. OK. I waited for 53 minutes and then hung up. A following call was more satisfactory.

communicated wonderfully installed the product with presisition

Purchased a 75 inch flatscreen and had Best Buy provide the installation and setup. Geek Squad arrivef when promised, unpacked everything, mounted the tv, set up Surround Sound with receiver and even the X-Box!

The way they came in and helped with not only my setup, but the removal of my old TV was wonderful. the insight they gave of the whole TV experience was great as well. If I had to pay for this service, it was well worth the money!!!

I highly recommend the Geek Squad. The technicians who came to my house were absolutely amazing. The TV did not quite fit where I wanted it to go, they figured out a way to make it work.

Agent was very patient, helpful and professional in solving set up problems.

Ajike Asomugha was one of the installers. Great at his job and both installers were professional and courteous. I would definitely want them the next time.

Paul did a great job installing the TV. I am not a fan of the ROKU TVs, we were pressured into purchase from Best Buy Rep... originally going to buy VIZIO and went with TCL recommendation. Despite the roku nuisances, the installation was fantastic. I would recommend another TV, but definitely get the installation.

My TV was delivered and set up as promised. All that was needed on my part was the watching... Great service and Techs.

The gentlemen who delivered and set up my TV purchase were not only knowledgeable but were very understanding of my needs and left the room as good as it was before installation. I can't say enough about how helpful they were. I would call them back in a heartbeat.

The agent did a great job installing my TV and showing me how to use it. He was very patient with me and explained everything. The Geek Squad has helped me many times over the years.

The agents were here on time. Did an excellent job installing our new tv. Showed us how to operate it and cleaned up very nicely before they left. Very happy with the Geek Squad.

I had the Geek Squad do a free home assessment of all my technology. They were great in answering all my questions. They subsequently brought out my new TV and did all the setup, installation, and integration with my computer network for streaming. This is the first time I have used their home services and it was well worth it.

This TV is superb! Great quality picture and easy to use!

Installers were friendly and professional and completed the installation pretty quickly. They were also respectful of my of my home and property.

I bought my Samsung TV online after doing product research. Arranged for delivery and removal of previous TV; date, time, etc. were confirmed and updated every step of the way. Geek Squad technician was prompt, knowledgeable, courteous and instructive. Entire purchase, delivery and setup process was seamless. Very satisfied.

The service/install technician came as scheduled and installed the TV correctly and it worked very well. Fully explained the controls and related items.