Customer Ratings & Reviews

The Geeksquad technicians were wonderful. They were very professional and handled the install quickly and efficiently. There skill in setup and settings were excellent.

The Geek Squad member was very good at the set up, he answered all questions understandably. It was a good experience.

The agents connected the tv very quickly and professionally. In and out in no time. I have always had a good experience with The Geej Squad And Best Buy!

Technician setup Tv and sure all components were working properly

The install was done in a timely fashion, with the "old" TV reinstalled in another location! Well done (after all connections were made!)

After purchasing my Sony TV, I had it delivered and set up. We had to reschedule due to my granddaughter's birth, and the Geek Squad members Tyler and Carmen went above and beyond in trying to resolve an issue with synchronization with my home theater system. I will request these 2 gentleman for future deliveries.

The team was courteous, efficient and knowledgeable.

Jaime was excellent!! He was so patient and thorough leaving us steps on how to work the remote. A+ service and attentive to what we needed. Thank you!

My Geek Squad agent Daniel thoroughly integrated, demonstrated and explained the use of my TV and audio equipment with the Harmony Elite RF remote that he customized to my personal specifications. He has a great ability to make the complex seem simple. If I were starting my own business Daniel would be my first employee.

Excellent service setting up TV, Sound system, and DVD player. Great knowledge of all aspects of setup. Quickly done!

Got it dun quickly working awesome no trouble in short amount of time

Geek squad was prompt, friendly, and quickly set up new TV giving technical assistance and removing old TV for recycling. Made the whole process of purchasing a TV so much easier and less stressful.

The technician that visited my home for delivery and installation was bar none, the best I've had in a long time. He was professional, courteous, efficient, knowledgeable, friendly, and respectful. Can't say enough good things about this delivery and the results of the installation.

The Danvers, MA. Geek Squad arrived on time. Installed my Samsung Smart TV and accessories perfectly. Explained how to operate my new TV; answered all my questions. Removed all packing material and contacted me the following day to learn if I had any additional questions. Would definitely use this service again.

The two Geek Squad members who delivered and set-up my big screen TV were very professional, personal and made me feel at ease during the entire set-up process. They answered all of my questions, walked me through the remote settings and ensured I was happy with everything before leaving.

The Geek Squad removed my old TV and installed my new TV quickly and neatly, explaining how to easily use the remote for selections.

I have a bad back and opted for the the free setup and delivery offered with the tv I purchased. The guys were right on time. They were knowledgeable and professional and got to work. They set up my new tv ran all the cables and wires and programmed the set. They answered all my questions and even took the trash! Nice

Having the Geek squad delivering and setting up our me tv and sound bar and showing how to work them was great. the guys were also very knowledgeable and patient answering the any questions we had. They took out our previous tv to.

Levi came to my house to install a surround sound bar and he did a very professional job. He had up in no time. He made sure it was centered and hooked up. He set everything up with remote and showed me certain features. He was very polite and was a professional.

The team that came to setup our TV was wonderful! They were professional and patient even with me asking a million questions.