Customer Ratings & Reviews

The Geek Squad installed my TV in a timely and professional manner. Very happy with the service.

the agents mounted my tv and connected to wifi . they were very helpful very informative i would recommend geek squad to anyone

The agents did a great job. They were on time, and were thorough, explained everythiong to me really well in term s of making me aware of the different features, how to work them, etc

I have no real issues or serious complaints with the Best Buy TV Set Up. It was actually done through a 3rd Party. The only thing I noticed they may have accidentally took with them one of my HDMI cables and the Remote from the Other TV that I had here that I was replacing. I guess they might have gotten things confused with everything when they set up everything and when they were connecting everything. There was so much of the Package Matereral everywhere. I am giving them the benefit of the doubt here, but I honestly cannot say what actually happened to my devices. I do know because of what happened I would NOT want them to ever come back here again. They did make me feel extremely rushed and kept trying to get me to sign their digital form before they were even finished. I felt extremely uncomfortable about that. They were aware of me being Disabled and Having 4 Traumatic Brain Injuries that occurred during my Military Service. Just to add I have been a Customer of Best Buy for over 20 Years.

Im very happy with the delivery process, professional & very quick

The agents had our TV and stand assembled quickly. They were meticulous. Very knowledgeable, answered any questions, and made sure we could run everything prior to their leaving. Great team. Highly Recommended and Appreciated

The agents delivered my 65 inch Samsung tv, to my home and set it up for me. They were extremely courteous and polite as well as knowledgeable. I felt very comfortable with them and was very impressed. It is a service I would definitely recommend and repeat myself.

The agents connected all devices to TV. They were very knowledgeable and fast. So fast that I didn't think about the questions I had. But Eli said to call if we had any questions or needed assistance again.

The "Geek Squad" called when they were about 10 minutes away and showed up on time. VERY professional, VERY friendly and VERY helpful. Answered all my questions and made sure my TV was up and working correctly. They were EXCELLENT!

Agent was easy to work with and will use him for all services. Very professional and took his time setting up the tv and showing us how to use it.

Awesome is the only word I can think of. They were on time, courteous, and entertaining. They cleaned up any mess they made. They explained in detail how to use the remote...and took their time explaining. Awesome company.

The Geek Squad was very efficient in removing my new defective 75” tv with a brand new replacement. Nothing could have been quicker or easier doing this task. I have complete confidence in their knowledge and ability.

The TV set up is great for those who cannot do it themselves or do not feel like doing it themselves. Reconnecting your TV to the cable/satellite or whatever can be frustrating even if it is not confusing. In my particular case, it was just nice to have someone else do it as they mounted the TV for my mother while I was at work.

The gentleman installed my TV and explained how to use all the features. I really appreciated his skill and knowledge.

Efficient, polite, conscientious, capable! They made sure that the TV was protected from tipping over (cats who jump onto the entertainment center), and explained everything thoroughly. In addition to the TV set up, they set up my (30-days free) Sling Account. I was very impressed with these people.

My Geek squad guys were top notch!!! Very smart and efficient. did the job right the first time and in a timely manner. their communication skills are spot on kept me informed when they would be arriving to the minute. Love that!

The installers were unbelievably professional and they were the reason I bought the sonos products after the installation of my new TV. They were respectful of my home leaving it clean and neat as they found it upon arrival. They didn't leave until everything was perfect and i knew how to work all the items!!!!

This is the Second LG TV I have purchased and the Quality of the Picture is always great

The Best Buy installers were excellent. Not only did they mount the TV and hook up the devices, they set up the remotes (cable and Roku). the team made everything work and explained everything along the way.

The agents delivered and set up the TV. They explained the features. They were on time, very helpful and professional.