Customer Ratings & Reviews

Geek squad put together the TV stand. Cleaned up and removed boxes when done. Came back the next day with the TV. Connected the TV to DVR, router and DVD player. Wires all neatly bundled with ties behind the stand. Cleaned up all boxes and also hauled away the old TV. Explained the remote and Smart TV operation.

The agents were efficient and quick. They were very concerned about complying with Best Buy policies of not doing any extra work so I paid $50 extra for the stand to be assembled even though this was made very clear with the dispatcher. But the installers deserve a top rating

Geek Squad TV Connect Service is a no-brainer. Not only do they take on the responsibility of professional set up, connection and synchronization of all video components and home network, the Geek Squad also cares enough to educate a senior citizen like me, on how to get the best results from my new-fangled tv. Much appreciated!

The crew were quite helpful. They set up the television and then got the apps we wanted installed so that our viewing was pretty much seamless.

Bought, took TV home, & Squad later set-up. SUPER!!

Our in home setup ws great. Kennedy and Scott were right on time. They were very efficient and set everthing up for us. I didn't realize how much there was to do. We would have had a difficult time knowing alol the steps to set up. They explained everything to us. They were a huge help. Very knowledgeable and friendly.

The agents set up the TV in just moments and answered all questions. Friendly and accommodating.

The service tech was knowledgeable, careful, courteous and explained what I needed to know to use my new product.

I was so pleased with the set up and knowledge of our installer. He was pleasant and really knew his stuff. He explained and answered everything.

Our Geek Squad Agent was very professional and helpful in answering our questions. He delivered and set up our new TV and removed all the packing materials.

The agent set up the TV with professionalism. He made sure that I understood how to operate the new system. He was very polite and answered all my questions.

Very professional, friendly and cleaned up. Set up was easy.

The 2 guys who came to my house did a great job of moving my old TV hooking up to the devices. Then installed the new one hooking it up and showing us how to use it. Very professional

The agents were professional and on time. My new TV was up and running in short order! They put it where I wanted it. Took the old one away along with all the old cords etc. I was happy with my purchase.

hey, i just parched the 77'' c2 LG Oled tv good experienced, good geek squad service .

The 2 people who delivered my TV were efficient, thorough and helpful. Explained how to work everything. Connected everything. Cleaned up after themselves. We’re nice to my yappy dog. Amanda needs to use deodorant.

Our technician came on time and installed our new television, soundbar, and associated equipment. He also connected the new television to our DVD player. He patiently explained to my wife and me how to use the television and navigate between the regular channels and Netflix.

The agents set up our TV, sound bar and DVD Player. They were very efficient and explained everything and made sure we knew how to work everything. The crew was fun to talk to and they really are good at their work.

Philip did a fantastic job installing my mom's TV. He was kind, professional, patient and knowledgeable. He deserves a raise!

The agents connected our TV quickly. They were polite and knowledgeable, We were so pleased with the agents we are hoping to get the same 2 agents to install a ring security system for us.