Customer Ratings & Reviews

The agents connected our TV quickly. They were polite and knowledgeable, We were so pleased with the agents we are hoping to get the same 2 agents to install a ring security system for us.

They made it effortless. They came, hung the tv on the wall. made sure everything was working beautifully and did a great job!

I’m a Geek Squad booster and the guys who delivered and installed and connected my tv to my Bose Lifestyle system did so expertly and professionally leaving nothing to be desired. As usual, I was very favorably impressed

The installers were very professional and did an excellent job in setting up my new Flat Screen TV. They programed everything and recommended a wall mount. I could not be more pleased with their professionalism and help. They went the extra mile for us.

The agents delivered our tv and connected it. They showed us how to use it. They were very knowledgeable, courteous and safety conscious. I highly recommend Geek Squad.

We had two men - one was in training. Both were friendly, polite, knowledgeable. They set up a new TV, and relocated the old one to another location. Always pleased with the service from Geek Squad. Well worth the money to avoid the hassle of trying to figure it out on our own.

Yes, and they did an excellent job. They were done quickly and cleaned up afterward. Helped me get it programmed for my favorite streaming channels and made sure they had answered all my questions.

They did a wonderful job. They knew just what to do. All went well. Very happy will outcome

These were real professionals: Prompt, fast and very competent.

He calibrated our new TV to get the best picture possible. He called to lock in a time for us. He arrived early, and was a very professional, yet friendly, representative for Best Buy. (Corey)

This was perhaps the very best aspect of our Best Buy purchase. Without these young pro install and instruct regarding the TV, we might as well have purchased at a big box store. The professional care and expertise of the Geek Squad is superb!!

The agents removed my old TV and set up the new Tv and sound bar.

The two gentlemen that came to install the television were so nice and they knew what they were doing! lol Great personality also.

Very friendly and helpful staff…they were in and out in no time, but took the time to answer our questions….they were also very punctual and true to their scheduled appointment time for us, really appreciate that so much…,

Spectacular! The technicians were professional and very knowledgeable. They were able to answer all our questions. And didn’t leave until we were comfortable to use all the TV features. They left the room spotless. Thanks.

Everything was setup nicely for our new LG CX tv. Was nervous about unboxing and setting up ourselves given the 75 lb weight. Everything was properly hooked up, and apps setup for use. Takes a lot of the pain of switching TVs away.

Just what I have come to expect from Best Buy, very professional and all the while courteous and polite. I am again very pleased with Best Buy's customer service.

If you are going to mount a TV on the wall or set it up, have the professionals at Geek Squad do the work. I did not want to take a chance on doing it myself and get something wrong. Geek Squad guarantees their work. I have been a Geek Squad member for several years and it has been a great decision.

Everything set up quickly by excellent technicians. All proper care taken while working. Technical advice provided while installing. Very happy with this service.

I was very pleased with the service we received from the Geek Squad when they came in and set up our TV. They were prompt, courteous and professional which is all anyone could ask for. They took their time, explained everything to my wife and took the box and trash with them. Highly recommended.