Customer Ratings & Reviews

the tv is fantastic. wonderful colors. easy to download apps to cut the cable cord. great for 4k options. no issues whatsoever. geek squad delivered and set up our tv in about 30 minutes. great job

I would highly rfecom end Geek Squad for installation. Our tech, DeSha Senter, was awesome. He was patient and explained everything. He went above and beyond as far as I am concerned. I even had to call him with a question and he walked my husband through the whole thing on the phone. I can't say enough about DeSha.

Agent arrived on time, Only took him less than 30 min. to set up my TV, Agent also explained how to use the remote to my best advantage,

Geek Squad was able to get my TV running again very quickly.

Rafael Estevao called and arrived at our home on time. He was patient, and often reviewed information about the installation to two senior citizens with limited technological skills He was wonderful. We took notes and again he repeated when necessary. By the time he left, we were confident we could manage the new TV in our home Thank you Rafael

Gentlemen were very professional, knowledgeable, and polite. Explaining everything about my newly acquired equipment. Answered all questions fully and above all showed the utmost respect for my home. Could not be happier!! Fred.

These guys were amazing. Very professional and personable. Did the set up quickly and efficiently. Answered all my questions and provided some helpful tips. Very happy with their work.

Ben was fabulous, professional, and answered all my questions and explained everything. Everything is working with no problems

The install was done well the servicemen were professional in their work

The 2 men that came to set up did a great job. They took my old TV down and put up the new one, They connected it to cable and didn't leave until everything was perfect.

This is by far the best picture I have ever seen. Great purchase.

Cole Fuller did an excellent job of installing my new TV and showing me how to use it the way that was easiest for me. He is an asset to the Geek Squad and should be rewarded accordingly.

The agents mounted it perfect. Rrally have enjoyed it

They arrived as scheduled. Professional with the setup, gave me a tutorial, answered all my questions. They even moved my old TV to an upstairs room. Would’ve been even better if Best Buy took the TVs box and packing materials to recycle - they don’t offer this service.

Was very helpful. perfect installation. He helped with all devices. Made sure everything worked and instructed me on how to handle the device.

Agent put my TV On stand, then more or less said you’re on your own kid!!! I’m a 66 year old woman, I live alone!!!! I need more help!!! I don’t know how it works!!!!? I need more instructions!!!!

The agent installed my new TV and connected all components, ensuring everything worked. He also moved and installed my existing TV in a separate location. He was professional, friendly and meticulous, highly recommended.

Good picture quality. Excellent brightness. I would buy it again. Easy delivery through geek squad.

I already reviewed the Geek Squad . Abraham and John were very courteous and knowledgeable. They answered all of our questions and set up the tv quickly and professionally.

The Best Buy tech did a great job and he showed me how to use my new Hisense smart tv. I hope I can learn how he did everything I was shown.