Customer Ratings & Reviews

Guys did a great job were patient and set up and hauled away old TV. Gave me great instructions too

The gentlemen who unboxed and set up the TV were great. Even though all they did was bring the TV, they took the time to show us how to get the best picture and sound from our existing setup.

The geek squad that installed my tv was great. Customer service skills was excellent. They set-up my tv and explained everything in detail to me. They made sure the picture was set just right.

Buying a new TV? Don’t think twice about doing it yourself unless that type of thing is in your wheelhouse. Have the Geek Squad deliver, install and integrate your new TV into your home and your network. Money well spent.

The agent was very courteous and knowledgeable at his craft. I appreciate the demonstration and the insight on operation. I highly recommend the Geek Squad.

I had a Geek Squad member, Trent, hook up my TV with all of my components, including Alexa. He was prompt, knowledgeable and spent time explaining how to get the maximum use out of my system. This was especially challenging considering some of the components were older and Alexa is the newest.

Excellent service. Showed up exactly on time. Very friendly and helpful for an elderly lady to understand everything.

The gentleman did a good job. He basically took it out of the box and set it on my chest of drawers. He then showed me the basics of the remote control and removed my old TV. He asked me if I wanted to have it mounted on my wall but I declined.

The service men were very quick and knowledgeable . They were very polite and explained everything. They made sure I had no concerns nor questions.

The installer (RJ) did a fine job with the new TV. However, the person who was supposed to come here to remove the old TV called and said he'd be here in 40 minutes. That was Wednesday - it is now Saturday and we still have the old TV.

Amazing experience! Geek Squad know their stuff really well. They set up the TV in no time and demonstrated me with options so I can be familiar with.

The agents mounted the new TV and removed the old one efficiently.

Our Tech, Alex, was fantastic! He arrived on time and got the TV installed and set up very quickly. He also instructed me on how a few things worked and gave me the confidence to "play" with the TV and not worry about harming it. I'm not techie at all, but he never lost patience and took the time to make sure I understood his guidance. I was regretting the installation, knowing that I knew nothing but, Alex was so professional and personable he made the experience fun.

Serviceman was friendly, courteous, and efficient. He answered all my questions and made sure the TV was operating to my satisfaction, and that I understood how to adjust the settings.

The gentleman who came to set up my new TV (Shawn), was very prompt and courteous. He explained what to expect in easy to understand language!

The techs called me in advance as to projected arrival time. They arrived well within the projected timeline. They were courteous, worked a a team, accomplished all of my setup requirements, made sure all the settings were correct, set up my apps, cleaned up and would definitely use again.

the service pro was good, it took a while to set the apt.

Came when he said they would. He was quick & efficient. He was patient in his instruction on how to use the tv.

Finest TV I have ever had. Picture quality is exceptional, sound as well. Great size for my bedroom.

They were GREAT! Showed up on time, hooked up perfect & did more than they needed to do if you ask me. They even showed us how to use our remote so that we understood & we still remember how to u se it. We would use again for sure!