Customer Ratings & Reviews

The agents were very professional. They exercised caution to care for my home during the install and explained every thing I asked them until I felt comfortable with the TV and its operation.

The agent did a great job explaining and setting up our new LG TV. He took care to ask if we understood many times throughout the process. When he left the house, we wouldn't have known he had been here except for the beautiful new TV.

Not only did Jeff from the Geek Squad set up the TV, he worked with us until we were comfortable using the remote instead of a Roku. Hopefully we can get him back for the next TV replacement!!

The techs moved my TV from the Great Room to my bedroom and set it up. Then they proceeded to set up my new 75" Samsung that I purchased from another supplier and connected it to all my devices and positioned it where I wanted it on the console. Before leaving the very knowledgeable tech made sure it was working properly and showed me ALL about the new remote control and how to use it (that was an accomplishment in itself!). Took all the packaging with them and I couldn't be happier with the finished job. They showed up on time and the whole experience was pleasurable. Thanks!

Love the TV the installation was great these guys saved me hours by them doing this thank you

We purchased a ViZio TV and sound bar on-line. I also purchased the setup and take away services of the Geek Squad. Scheduling was easy and very timely. The two technicians were at our house as agreed to and took care of setting up our new set and took away the old set. All was handled efficiently.

They were on time, friendly, clean, efficient, and most importantly, effective. They knew what they were doing and asked questions along the way to make certain they were setting up my system the way I wanted it, not just the way they thought it should be. My only issue is that Benjamin suggested additional equipment for me to expand my system. Of course I went into the store and love his suggestions. Okay, maybe it was a good thing...

The best by agent that completed the installation was very knowledgeable and informed with the product that he installed. The individual did a great job, and actually provided some additional tips about the TV.

We recently purchased a 75: LG TV and surround sound system. We decided to have the Geek Squad install our new equipment. What a great decision. The two gentlemen who arrived to our house could no have been more professional and knowledgeable . We are so happy we added this service.

The agents connected my TV, programmed it and programmed so that I could use my cable remote for all controls. They were very knowledgeable and answered all my questions.

Michael took time to make sure I understood the new installation, how it works and what I could do if I needed help in the future.

I am overwhelmed and impressed! Chris Watson, my Geek Squad "friend for life", not only did a great, thorough job setting up and explaining the working of the TV, but he brought me a birthday cake! We ate it together while going over the "how to's" of the TV! I am now a fan and loyal customer!!!

The agents set up my tv, made connections to devices, then personalized the settings for me. Also explained how to use controls and other options on the tv.

The 2 guys that came out and installed my NEW Samsung 55" TV were VERY professional, answered all of my questions on how to use the remote and set up my most used APPS.

The gentlemen that delivered and installed my TV was friendly, extrememly careful during the setup and very helpful with my questions. I would definitely recommend having Best Buy do the set up. And, the fact that they took my old one away made it that much better (small additional cost).

I had the agent connect up my new TV and he got everything working perfectly. He even tweaked some of the settings to be a bit more pleasant/friendlier for the room.

The 2 guys were polite, hooked up the new TV quickly & hauled off the old one. They took time to show me how to use stream programs using streaming services from my laptop. They were fun to talk with.

the agents weere wonderful. Hooked up our tv and explained everything to us

The Geek Squad delivered and set up our new TV. It's a wonderful service. They also took away the old one and were very informative and answered all of our questions.

Geek Squad did a great job A+++ They showed up on time and set and installed in no time, walked me through the features of the tv, and how to install TV/cable apps.