Customer Ratings & Reviews

Geek squad installed t v and hooked up my devices (TIVO box and new SONY blu-ray player) only hitch was they didn't quite explain how to use the damnd thing, I'm a little slow, so some coaching would have helped,but, other than that, excellent install!!!!

It took two attempts to get a functional TV installed. This was a Mother’s Day gift and meant to be a stress free gift. However, the first TV failed after two days which was not the technicians issue per se, but after further checking, the TV installed was a returned TV! It took several hours of phone work to get her setup with a new TV setup and delivery. This was apparently more arduous because the TV was purchased online rather than in store. It took an additional two weeks before her new TV was delivered and the installers did not manage to fully accomplish their task, though they did try. They were unable to program her remote to be compatible with the TV, a task that took me two minutes when I was able to go and visit her. The instructions were right in the manual. Also, they installed the TV stand incorrectly. TV is now working great and she really likes it but the process was not quite the stress free gift it should have been, primarily due to the installation process. I will not purchase online again, nor will I pay for installation.

The agents installed and set up the Hisense / Google TV. They were knowledgeable and courteous

The agent set my TV up and was real knowledgeable and helped me with working The remote control he was also nice and friendly.....

The agents installed my 55" Sony Bravia and removed my old TV. Arrived on time and answered all my questions. Did a great install job. Also connected the antenna.

The agents were very prompt and efficient. When I found that I had problems in understanding how to work everything about my t.v., it was very easy for me to schedule another appointment for explanations.

The guys who installed this TV also installed my last one and it was a really enjoyable experience getting to talk to them again. And they do such a good job.

Wonderful Installer’s who took their time to set up our new TV the way we wanted it. Set up was quick and professional!

From my initial call to purchase TV with Brady Fox, to the delivery and set up of TV with the Geek Squad the process was friendly, professional and timely. They were able to deliver TV and have me ready to go before Christmas game day. I love having my own personal advisor and geek squad team to help with my home technology needs. As a Senior citizen, I can say geek squad takes all the stress away from purchasing, installing and operating my technology.

The Geek Squad guys are the best of the best! I am old and new technology confuses me. The were very patient and explained the new remote and set up the sound bar and blue ray player and how it all worked harmoniously.

Very courteous and helpful setup everything needed. Cleaned up after set up Didn’t know delivery window until late in process. Would be helpful to have ability to communicate with local Geek Squad waiting until day of to know window is not good.

The agents did everything and were great. I was irritated with the fee for taking away the old TV and the fee for connecting the sound bar (which I purchased at the store with the TV). The charges were ridiculously high. Do better.

I was very pleased with The Geek Squad gentleman who set up the TV for me. He was professional in every way to the point of putting covers on his shoes not to dirty my carpeting. He knew what he was doing and explaned how to operate all the features the Vizio TV had.

They came on time, set the TV up, took the old broken one away. They seemed to know what they were doing,,,and were quick in doing their job.

The Geek Squad came when promised, were very professional and efficient. They answered my questions, connected my various devices, and demonstrated how to operate my new television. And when they were finished, they cleaned up and took the packing materials with them. These guys are the best!

This man was so skilled and personable, very helpful with explanations and tips after install was completed! He was very patient and not in a hurry to leave but very nice to want to be sure and cover all I needed to know! I appreciated this service very much and glad I purchased!

Js. set up my t.v its on a stand they downloaded all my apps

The guys were great in setting it up and explaining the remote.

Geek Squad did a great job - Hooked up the new TV and downloaded all apps - set up our preowned TV in the sunroom and made sure all connections were up and running properly,

The agent who came to my house was great. He set up my TV quickly and eveythig worked well. I would use the service again.