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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who came to my house was great. He set up my TV quickly and eveythig worked well. I would use the service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed 70" TV and bracket.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is perfection at it's best. Cannot say enough good things about their service and installation. Worth every penny to get it done right the first time. Geek Squad service is like having peace of mind. I know they will do a great job as always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad had the TV set up in less than half an hour. It would have taken me many many more hours. They also explained the features that I was most interested in. They know their stuff,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Purchased Geek Squad Support To Set Up And Hook Up My New Big Screen TV. The Geek Squad Agents Both Successfully Set Up And Hooked Up My New Big Screen TV While Also Connecting It To My Stereo System. I Am Happy With The Results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mitch did a fantastic job installing and then explaining our new TV. He answered all of our questions and installed two new TV’s we had purchased. Tom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am a believer in the Insignia's.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the quality of the T.V. We have another smaller Insignia that we like and that was why I chose to buy another. Great picture, reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Third party installer was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person unpacked and set up our TV, He was very professional and efficient. He was third party, installer, however the Geek Squad could not have been better/

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and knowledgeable. They delivered and set up my tv. They explained in detail how to use the remote and tv apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. The set up was very fast & they explained everything to us. We had a few questions and they were answered so we could understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install TV and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all around service. Guys were friendly and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Transaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Communication great with when the TV would be set up.. Young man who came knew what he was doing, very efficient and answered all question I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad performance excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were courteous and professional in connecting devices and in selecting the menu options. Job was done in less time than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the tv and its installation were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv and installation were great. the tv is excellent except the sound volume is too low

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new TV and it has a great picture. The install team came out and mounted it to the wall and handled the set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad members.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great excellent job for both guys. Would recommend this service to any one needing this service. thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Painless and Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who setup the system did a great job. they were personable and friendly. They were knowledgeable and quick but took time to make sure it was setup correctly with all the streaming services I use set up and logged into.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and thorough TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad people know their stuff. The wire-up and process of inputting the appropriate TV and sound bar settings went smoothly. They even volunteered to set up my wife's phone so images on it could be displayed on the TV screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came to install my new Samsung TV. They were prompt and knew what they were talking about. We hit a snag in installation and they were able to give me the exact steps I would need to do in order to fix the problem. I followed their instructions and the TV works great. Thank you for a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech support.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carlos and Lance were great. They came on time, easily hooked up the tv and sound bar and were patient with my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David did a great job getting the tv set up and help my husband how to work it. I've told all my friends that they should have Total tech support its worth the money

    I would recommend this to a friend