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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad did a great job on TV install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent found TV purchased would not fit on our stand. Offered several options . Ultimately decided to mount on wall. Great service. Took time to explain how remote worked. Answered all questions patiently and thoroughly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came and set up the TV where wonder and did a great job. When I had questions, they were able to answer them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent….quick, knowledgeable and clean! They have installed all of my TV’s (6 to date) and display the utmost professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and set up completely. Made sure to check everything and verify with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that installed our new LG OLED television did a freat job. Very professional and courteous as well as friendly and helpful! Very happy with their service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents mounted my TV Fast, professionally, and incredibly well done. Absolutely worth the cost and I would 100% recommend them to anybody else!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installers installed our new Sony TV, answered all my questions, were very patient with me and my questions, and were most helpful in all way. Nice Job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AN EXCELLENT GEEK SQUAD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BOBBY/OMAR DID AN OUTSTANDING JOB CONNENECTING MY NEW LG TV! BOBBY ALSO SHOWED ME HOW TO USE MY NEW REMOTE TOO. I WAS VERY IMPRESSED WITH THEIR WORK! THEY BOTH RECEIVE AN "A+" FROM A VERY HAPPY GEEK SQUAD CUSTOMER!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Money Ever Spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad set up my new TV and existing sound system was the best $99 I ever spent. Delivery was a breeze and the squad was very professional. Took their time to walk us through the use of the TV and remotes since we have Direct TV also. Customized the home screen to our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Service guys were very professional and friendly. I was contacted beforehand regarding the installation of my TV. He explained how to use the TV and answered all my questions. The setup went very well. Excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad set up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad set up my TV and took away the old tv. They answered any questions I had. Was very pleased with them and their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a smart TV set from Best Buy. Geek Squad technicians expertly installed the new equipment and explained how to use it. We were very pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This service was amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers that helped me were amazing! They took their time and let know what was going on for every step that they took.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful in dealing with unexpected additions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One TV died and when purchased New larger TV they moved living room wall mounted TV to that location including wall mounting in the new location with one visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James Alford, Geek Squad, did an outstanding job of installation & explanation of the setups, remotes, and options available. Very professional. Cleaned up & took packing boxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mark and Chris from Missoula, MT. geek squad were fantastic in installing our new tv and installing our older tv somewhere else in our home. They were very professional and I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and very professional. Geek squad setup surround sound for my entire home. Tool the time to show me how it all works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A third-party installer, but they were super. Neat, Timely. they knew their stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SONY A80J / KLIPSCH 800

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Agent knew EXACTLY what I wanted and needed and PROVIDED IT! He is who everyone in this business should learn from. My Sony A80J now has better sound and picture quality than ever before.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 77"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up the TV in a short time, They also went thru twe options that are available with my TV. Both of them were knowledgable on the product they set up

    I would recommend this to a friend