4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 18,776 reviews
  • Rated 5 out of 5 stars

    samsung 85 inch with receiver and blu-ray...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    daniel was our tech who serviced our home.. he was amazing ..he was thorough and very detailed and took the time to explain how to use everything we purchased to the fullest...very professional and polite...an excellent experience...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stunning TV. Bold, vibrant colors. Great sound. Installer was a nice guy, did it all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John Wendorf Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John Wendorf was exceptional. He was personable and efficient. We were very impressed with his service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very thorough, professional and kind.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was so professional and very helpful in explaining to me how to work my device. Most younger people do not have much patience with us elderly, he was kind and thorough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Installation 48" LG OLED

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job of delivery, installation, synching another component with the new TV and the haul away of my old TV. The technician arrived on time and performed all needs in an outstanding manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were very knowledgeable, patient with an old lady (me), and always professional. They had my new TV hooked up in a jiffy, and explained everything to me. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, efficient service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV arrived on schedule. They quickly set up the Sony TV and all connections. They spent quality time to give clear instructions on the use of the remote and the navigation of both the TV and the Roku device added to the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer servive!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oue agent was very skilled and completed the job, we felt confident the job was copleted right and to the customer's satisfaction. Kudos to Steve

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and thorough

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ricardo and his coworker took the time and attention to detail making sure the installation was completed correctly and met my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, knowledgeable, patiently answered all our questions until we were comfortable operating new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek agents did a great install.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and made all the connections. They were quick and left everything in perfect condition. Job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up with great set up the TV remove the old TV all the boxes very convenient especially for me who has a bad back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service setup of my new tv was very professional. It did not take long to get it out of the box and setup in no time. Very professional. Explained a few things in order to understand how it worked. Love my new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian Herring did our second install and was wonderful. He did so many extra details that he did not have to do. His knowledge was also very valuable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation was excellent.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did all that was expected in a timely fashing and was very helpful in understanding features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that did the installation and setup were friendly and very professional. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mr. Miguel and Mr.Joe were the people who came to install my T.V. They were so professional. Mr. Miguel called me the previous day and confirmed the situation as he did not want any surprises. Next day he called me again and gave me a time and reached exactly at the same time as updated. They made sure they covered their shoes so that the floor does not get dirty. Upon my request they got the installed 85 inches T.V. down so that I could make my adjustments as needed.They were very professional and knew what they were doing. Hats off Mr.Miguel and Mr. Joe for the outstanding C.S. Employees like you guys are keeping business running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and knowledgeable technicians.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians installed our new OLED tv, connected and tested associated components, and showed us how to operate the system. Very efficient; no problems. They also hauled off our 15 year old TV that had finally expired. Highly recommend the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad home service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 geek squad associates did a fantastic job setting up the TV. They did a good job putting the TV stand together. They were friendly and did a great job explaining how to use the TV. We appreciated their service very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Setup of my new 82” LG TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say enough about the in home service during the setup of my new 82” LG TV. Set up and running in less than an hour. They also took my onl Sony rear projection to recycle for a total of $49.99 with Total Tech Support.

    I would recommend this to a friend