4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 18,776 reviews
  • Rated 5 out of 5 stars

    Very Effecient

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could have installed this myself but it was way easier to have a tech do it who's done it umpteen times before. She had a few tips for using the TV, installing the sound bar (when it is delivered) and was a pleasure to deal with in all regards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents installed my tv hooked everything up and were very kind to the fact that i am not very tech savvy they were great gentlemen to have in my home . if i ever need help i hope i get the same 2 gentlemen i couldn't have done it without them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brianna was the Best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and set up agents were the best! Brianna was so knowledgeable, friendly, and helpful in explaining all aspects of the new tv I purchased as well as answering any questions. Her helper was also extremely friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful installers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who set up the television were fantastic. Jordan and Isly(?) explained how to use the tv correctly for someone who is vision impeded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer called in advance as promised & was on time. He installed the tv & connected to tv service, bluray, soundbar & home network. He didn't leave until we were satisfied that everything was working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team did a fantastic job of setting up the Tv and Soundbar. Highly recommend using them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Geek Squad installed my tv quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never have a tv mounted. I have a 3 tier stand and thats where my tv sits. Geek Squad was professional and installed my tv perfectly. They also, installed my tv quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man that came here set up my TV,very professional and knowledge able.we were very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very polite, effective and instructive techs.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed Netflix and my computer to TV's. great help for this senior who is NOT tech savvy. Also supplied advice as to other computer questions /concerns. Super polite and patient. Thanks and LOVE the Geek Squad Vans!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is awesome! Set everything up and made sure it all worked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Set Up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents delivered on time & in house Geek Squad did the Set Up which was great !! They also explained the set-up & how to work the TV & hand controls

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The reservation system is an horrific nightmare!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He helped me with the power on/off usage after installation (a previous installer had told me the wrong thing) & picked up the too large TV that I needed to exchange. Unfortunately the mute button on the remote didn't work but he had already left so I had to make another reservation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job programming my TV and explaining how to use the remote. I have now cut the cable and I am saving a fortune each month .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agents setting up TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents made all required devices. They cleaned up all of the packing. Said someone would pick up box and packing but heard from none. Put in local garbage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad agent gets the job done!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was so nice and worked in a timely manner. He delivered, connected tv to other devices, and took us through the many features available on the tv. Geek Squad had called and changed our appointment to arrange for the pickup and disposal of an older tv. The agent knew about the pickup but not that it was a big heavy tv. A tense moment but he handled it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best money spent!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents that delivered & setup my new TV were top rate ~ friendly, respectful & VERY knowledgeable. They made sure I understood how everything worked and NEVER talked down or acted superior (even though their knowledge was!!!) This was the best money I spent, hands down!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation service was the best! The rep called fist and was very professional and efficient! I would recommend him for sure. He called the office regarding a needed change in the install request, it was seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great field service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jamie and Sonny did an excellent job setting up our TV. They explained the equipment and made a great impression on my wife and I.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were quick and extremely helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job so happy I decided to opt for the install. TVs were too large for me to be able to hang myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, patient and courteous in installation of the fire stick and programming to the stream tv that I recently installed

    I would recommend this to a friend